Halloween Special 2026! Get Up to 25% OFF Practice Questions! Limited Time - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions

ServiceNow CIS-SAM Exam - Topic 6 Question 101 Discussion

Posted by Dahlia on Jan 05, 2026 at 05:16 AM

If a customer does not like the way reconciliation runs or calculates compliance, it is okay to modify the scripts includes, business rules and other logic to accommodate the business requirement.

Suggested Answer: B

Get Premium CIS-SAM Questions as Interactive Web-Based Practice Test or PDF Real Exam Format Detailed Explanations Instant Access Get Your Practice Test
26 comments · newest first
RA
Ramonita 6 months ago
But B is safer. Consistency matters.
JO
Jovita 6 months ago
A makes sense. Business needs change.
MO
Mollie 6 months ago
I disagree, it's B. We should stick to standards.
JO
Johnson 6 months ago
I think it's A. Flexibility is key.
GL
Glen 6 months ago
False, we should stick to the original logic for consistency.
LA
Laquita 7 months ago
True, as long as it's documented properly.
DA
Danica 7 months ago
Surprised this is even a question, isn't it risky?
GA
Gayla 7 months ago
I disagree, changing scripts can lead to bigger issues.
DE
Desmond 7 months ago
That's definitely a yes! Flexibility is key.
VA
Van 7 months ago
Modifying compliance scripts? That's like trying to hack the IRS - not a good idea.
RO
Rosendo 7 months ago
B) False. Compliance is not a suggestion, it's the law!
IL
Ilda 8 months ago
Haha, good one! Next, they'll ask if we can just delete the audit trail.
FL
Flo 8 months ago
False. Compliance and reconciliation are critical, you can't just change them on a whim.
DE
Denna 9 months ago
That's a hard no. Modifying scripts and business logic is a big no-no.
BE
Beatriz 9 months ago
I vaguely recall that modifications can be risky, but there might be exceptions if it's properly documented or approved.
AR
Arlyne 9 months ago
I'm not entirely sure, but I think the answer might be false because changing business rules could lead to compliance issues.
RE
Regenia 9 months ago
I feel like we practiced a similar question where we discussed the importance of maintaining integrity in reconciliation processes.
TE
Terrilyn 9 months ago
I think I remember something about compliance needing to be consistent, so maybe modifying scripts isn't allowed?
JA
Janine 9 months ago
Ooh, this is a tricky ethical dilemma. I'll need to review the company policies and best practices to make sure I give the right answer.
CH
Chantay 10 months ago
Modifying the core system to accommodate a customer request? That sounds like a slippery slope to me. I'll have to weigh the pros and cons carefully.
KA
Kaycee 10 months ago
I've seen issues like this before. I think the key is to really understand the potential risks and consequences before making any changes.
LA
Lavina 10 months ago
Yikes, this is a tough call. I'm not sure if it's ever okay to modify the core logic like that, even if the customer isn't happy.
DA
Dannette 10 months ago
Hmm, this seems like a tricky one. I'll need to think carefully about the implications of modifying the scripts and business rules.
AD
Adolph 4 months ago
↳ replying to Dannette
True, but sometimes adjustments are necessary for compliance.
EZ
Ezekiel 4 months ago
↳ replying to Dannette
Modifying scripts can lead to more issues later.
PE
Pearly 6 months ago
↳ replying to Dannette
I agree, it’s a tricky situation.
0/2000 characters

Save Cancel