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ServiceNow CIS-SAM Exam - Topic 1 Question 113 Discussion

Posted by Barbra on Jul 02, 2026 at 06:09 PM

By default, which ServiceNow role can view reconciliation results?

Suggested Answer: B

When reconciliation runs, a list of reconciliation results is created that shows the compliance status of software products concerning discovery and entitlements. Users with the sam_user role can view reconciliation results.


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24 comments · newest first
JE
Jeannine 3 days ago
I’m leaning towards A as well. Clear role definition matters.
GE
Geraldine 8 days ago
Exactly! A is the best choice. Others don’t fit the context.
AM
Amber 14 days ago
I feel confident about A. It’s specific to reconciliation tasks.
RI
Richelle 19 days ago
Not really, C is too broad. Only reconciliation users need that info.
EL
Elke 24 days ago
But what about C) sam_viewer? They should have access too, right?
AS
Ashlyn 29 days ago
I agree, A makes sense. Only users who reconcile should see results.
GL
Glenna 1 month ago
I think it's A) sam_reconcile_user. Seems logical.
WI
William 1 month ago
B seems too general. A is definitely the right answer.
NO
Noel 1 month ago
I’m leaning towards B) sam_user, but A feels more accurate.
AS
Asha 2 months ago
Exactly! A is the best choice. Clear purpose for that role.
SO
Sonia 2 months ago
I feel confident about A. It’s the role for reconciliation tasks.
RO
Rosio 2 months ago
Not really, C is more for viewing data, not specific results.
RA
Rasheeda 2 months ago
But what about C) sam_viewer? They might have access too.
JA
Jaime 2 months ago
I agree, A makes sense. Only users who reconcile should see results.
DE
Desirae 3 months ago
I think it's A) sam_reconcile_user. Seems logical.
KA
Kanisha 3 months ago
Yeah, A is correct. Surprised anyone would think otherwise!
HY
Hyun 3 months ago
Wait, are you sure? I thought all users could see it.
FE
Fernanda 3 months ago
Definitely A, no doubt about it!
ME
Merissa 3 months ago
I thought it was C) sam_viewer.
ER
Erasmo 3 months ago
It's A) sam_reconcile_user by default.
BE
Benedict 4 months ago
I feel like I’ve seen sam_reconcile_user mentioned in a similar context before, so I’m leaning towards that option.
RE
Regenia 4 months ago
I’m a bit confused; I thought sam_user had some viewing capabilities too, but I can't recall the specifics.
MA
Macy 4 months ago
I remember practicing a question about ServiceNow roles, and I feel like sam_viewer might be the right answer, but it could be a trick.
VE
Vernell 4 months ago
I think the role that can view reconciliation results is sam_reconcile_user, but I'm not entirely sure.
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