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ServiceNow CIS-SAM Exam - Topic 1 Question 113 Discussion

By default, which ServiceNow role can view reconciliation results?
B) sam_user
A) sam_reconcile_user
C) sam_viewer
D) sam_cmdb_user

ServiceNow CIS-SAM Exam - Topic 1 Question 113 Discussion

Actual exam question for ServiceNow's CIS-SAM exam
Question #: 113
Topic #: 1
[All CIS-SAM Questions]

By default, which ServiceNow role can view reconciliation results?

Show Suggested Answer Hide Answer
Suggested Answer: B

When reconciliation runs, a list of reconciliation results is created that shows the compliance status of software products concerning discovery and entitlements. Users with the sam_user role can view reconciliation results.


by Barbra at Jul 02, 2026, 06:09 PM

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Asha
4 days ago
Exactly! A is the best choice. Clear purpose for that role.
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Sonia
9 days ago
I feel confident about A. It’s the role for reconciliation tasks.
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Rosio
15 days ago
Not really, C is more for viewing data, not specific results.
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Rasheeda
20 days ago
But what about C) sam_viewer? They might have access too.
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Jaime
25 days ago
I agree, A makes sense. Only users who reconcile should see results.
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Desirae
1 month ago
I think it's A) sam_reconcile_user. Seems logical.
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Kanisha
1 month ago
Yeah, A is correct. Surprised anyone would think otherwise!
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Hyun
1 month ago
Wait, are you sure? I thought all users could see it.
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Fernanda
2 months ago
Definitely A, no doubt about it!
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Merissa
2 months ago
I thought it was C) sam_viewer.
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Erasmo
2 months ago
It's A) sam_reconcile_user by default.
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Benedict
2 months ago
I feel like I’ve seen sam_reconcile_user mentioned in a similar context before, so I’m leaning towards that option.
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Regenia
2 months ago
I’m a bit confused; I thought sam_user had some viewing capabilities too, but I can't recall the specifics.
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Macy
2 months ago
I remember practicing a question about ServiceNow roles, and I feel like sam_viewer might be the right answer, but it could be a trick.
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Vernell
3 months ago
I think the role that can view reconciliation results is sam_reconcile_user, but I'm not entirely sure.
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