ServiceNow CIS-EM Exam - Topic 8 Question 74 Discussion

Actual exam question for ServiceNow's CIS-EM exam

Question #: 74
Topic #: 8

[All CIS-EM Questions]

What event value will auto close an alert?

ASeverity of -1/OK

BType of Clear

CResolution State of Closing

DResolution State of Clear

ESeverity of 0/Clear

Show Suggested Answer

Suggested Answer: C

by Theodora at Mar 19, 2025, 12:59 PM

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Antonio

6 months ago

I always thought Severity of 0/Clear was the answer!

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Tom

6 months ago

Wait, are you sure about that? Sounds off.

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Marvel

6 months ago

Severity of -1/OK is the right one!

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Claudia

6 months ago

I think it's actually Resolution State of Clear.

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Sherly

6 months ago

Definitely B, Type of Clear is what we use.

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Juan

7 months ago

I’m leaning towards B, "Type of Clear," but I remember there were nuances about severity levels that could affect this.

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Belen

7 months ago

I feel like "Resolution State of Clear" is what we discussed in class, but I can't recall if it was specifically for auto-closing alerts.

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Iola

7 months ago

I remember practicing a similar question, and I think "Severity of 0/Clear" could also be a valid option.

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Marylin

7 months ago

I think the answer might be D, but I'm not entirely sure if "Clear" is the right term for closing an alert.

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Heike

8 months ago

This seems straightforward. The answer is Severity of 0/Clear, which will auto close the alert.

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Linn

8 months ago

I'm a bit confused by the wording of the question. I'll need to re-read it a few times to make sure I understand what they're asking.

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Sue

8 months ago

Okay, I think I know the answer. The event value that will auto close an alert is the Severity of 0/Clear.

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Mindy

8 months ago

Hmm, I'm not entirely sure about this one. I'll have to review my notes on alert events.

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Ellsworth

8 months ago

This looks like a tricky question. I'll need to think it through carefully.

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Teresita

1 year ago

Come on, it's obviously A) Severity of -1/OK. Alerts with a negative severity are automatically resolved, aren't they?

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Yolando

1 year ago

I'm glad we could figure it out together. It's important to understand how alerts work.

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Temeka

1 year ago

I always wondered what event value triggers auto closure. Thanks for clarifying.

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Mozelle

1 year ago

That's good to know. It makes sense that negative severity would trigger auto resolution.

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Gennie

1 year ago

Yes, you are correct. Alerts with a severity of -1/OK will auto close.

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Wilburn

1 year ago

I'm glad we could figure it out together. It's important to understand how alerts work.

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Arlette

1 year ago

I always wondered what event value triggers auto closure. Thanks for clarifying.

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Mariann

1 year ago

That's good to know. It makes sense that negative severity would trigger auto resolution.

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My

1 year ago

Yes, you are correct. Alerts with a severity of -1/OK will auto close.

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Sonia

1 year ago

I believe it's either Resolution State of Clear or Severity of 0/Clear, both seem like valid options to me.

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Leontine

1 year ago

I'm not sure, but I think Severity of 0/Clear could also be a possible answer.

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Craig

1 year ago

I agree with Elke, Resolution State of Clear makes sense because it indicates the alert has been resolved.

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Krissy

1 year ago

Haha, I bet the answer is B) Type of Clear. What else would you expect to auto-close an alert, a 'Type of Explode'?

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Clarinda

1 year ago

I'm pretty sure it's D) Resolution State of Clear. Alerts are typically closed when their resolution state is set to 'Clear'.

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Isreal

1 year ago

Thanks for confirming. It's good to know the correct event value for auto closing an alert.

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Tom

1 year ago

Yes, that's correct. It's D) Resolution State of Clear.

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Elenore

1 year ago

Good to know, thanks for clarifying!

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Kate

1 year ago

Yes, that's correct. Resolution State of Clear is the event value that will auto close an alert.

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Belen

1 year ago

I think you're right, alerts are closed when the resolution state is set to 'Clear'.

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Phuong

1 year ago

I think you're right, alerts are closed when the resolution state is set to 'Clear'.

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Elbert

1 year ago

The answer must be E) Severity of 0/Clear. That's the only option that mentions the 'Clear' event value, which is what auto-closes an alert.

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Elke

1 year ago

I think the event value that will auto close an alert is Resolution State of Clear.

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