ServiceNow Exam CIS-EM Topic 8 Question 71 Discussion

Actual exam question for ServiceNow's CIS-EM exam

Question #: 71
Topic #: 8

Based on the information shown, which of the following three alerts should be processed first?

AThe Alert Priority score 3106020.001 was calculated according to the following factors, ordered by their respective priority (2018-06-01 19:34:01 GMT) Category (Score, Weight)
1. Business services -- (3.0, 1000000)
2. Severity -- (1.0, 100000)
3. CI type -- (60.0, 100)
4. Role -- (2.0, 10)
5. Secondary -- (0)
6. State -- (1.0, 0.001)

BThe Alert Priority score 4406020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 20:04:47 GMT) Category (Score, Weight)
1. Business services -- (4.0, 1000000.0)
2. Severity -- (4.0, 100000.0)
3. CI type -- (60.0, 100.0)
4. Role -- (2.0, 10.0)
5. Secondary -- (0)
6. State -- (1.0, 0.001)

CThe Alert Priority score 3306020.001 was calculated according to the following factors, ordered by their respective priority (2018-05-31 19:56:54 GMT) Category (Score, Weight)
1. Business services -- (3.0, 1000000.0)
2. Severity -- (3.0, 100000.0)
3. CI type -- (60.0, 100.0)
4. Role -- (2.0, 10.0)
5. Secondary -- (0)
6. State -- (1.0, 0.001)

DThey should be processed in the order in which they were received.

Show Suggested Answer

Suggested Answer: B

by Shawana at Jan 24, 2025, 04:14 PM

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Brett

10 days ago

But what if the order in which they were received is important for some reason?

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Thaddeus

12 days ago

I agree with Tesha. It makes sense to prioritize based on the calculated score.

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Tesha

13 days ago

I think we should process the alert with the highest Alert Priority score first.

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