Discuss ServiceNow CIS-EM Exam Topic 1 Question 33

How would you ensure the quality of data in your Configuration Management Database (CMDB) over time?

AManually inventorying configuration items in the CMDB and eliminating duplicate configuration items (CIs)

BOnly use the ServiceNow Discovery application to populate your CMDB

CUsing only scripts to automatically monitor for and remediate duplicate configuration items (CIs)

DHaving well-defined Identification, Reconciliation, and Relationship rules

Suggested Answer: D

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13 comments · newest first

Willetta 12 months ago

D has been my go-to for years, can’t go wrong with solid rules!

Ernest 12 months ago

Wait, can scripts really handle all duplicates? Sounds risky!

Gerardo 1 year ago

A sounds like a lot of manual work, not efficient.

Malcom 1 year ago

I think B is too limiting, we need more flexibility.

Bulah 1 year ago

D is definitely the way to go for long-term quality!

Cordelia 1 year ago

I vaguely recall that using tools like ServiceNow Discovery is helpful, but it shouldn't be the only method. I think option B might overlook some important aspects of data quality.

Anna 1 year ago

I practiced a question similar to this where we emphasized the need for manual checks alongside automation. I feel like option A might be too limited on its own.

Floyd 1 year ago

I'm not entirely sure, but I think just relying on automated scripts for monitoring duplicates could lead to issues. Maybe a combination of methods is needed?

Avery 1 year ago

I remember we discussed the importance of having clear rules for identification and reconciliation in our CMDB. It seems like option D might be the best choice.

Honey 1 year ago

I'm a bit confused by the options here. I'm not sure if enabling infrastructure encryption or rotating the storage keys would meet the requirement to use block blob storage. I'll need to double-check the details.

Florencia 1 year ago

This seems like a straightforward question about the importance of enabling event log storage. I'll focus on understanding the key reasons and relating them to the answer options.

Kanisha 1 year ago

I'm a bit confused on this question. Is the Task Breakdown also a valid answer, or is the Burndown Chart the only correct choice? I'll have to review my notes.

Azalee 1 year ago

I've got a good feeling about this one. The maintenance and support requirement seems like the most logical "not a drawback" option here.

ServiceNow CIS-EM Exam - Topic 1 Question 33 Discussion