Updated ServiceNow CIS-SM Exam Dumps – No More Outdated Material

Question No: 1

MultipleChoice

Which one of the following ServiceNow application KPIs would improve most as a direct result of having visibility to a service map created through Service Mapping?

Options

AProblem Management: Number of Incidents per Known Problem

BIncident Management: Mean Time to Resolve

CEvent Management: Signal to Noise Ratio

DChange Management: Number of Major Changes

Question No: 2

MultipleChoice

Which one of the following statements best explains the following URL: https:///

SaCmdManager.do?ip=198.51.100.66?

Options

AThe user is starting the Command Line Console and is able to send commands to the host 198.51.100.66.

BThe user is starting the Command Line Console and explicitly directs Service Mapping to use the MID Server 198.51.100.66 to execute commands.

CThis is not a valid URL for Service Mapping.

DThe user is starting the Command Line Console and is able to send commands against the ServiceNow instance at 198.51.100.66.

Question No: 3

MultipleChoice

Service Mapping uses which table to build tag-based maps from?

Options

AApplication Service [cmdb_ci_service_discovered]

BApplication [cmdb_ci_app]

CKey Value [cmdb_key_value]

DServers [cmdb_ci_server]

Question No: 4

MultipleChoice

In Service Mapping, when discovery is started, what is the execution strategy used to run Connection Sections?

Options

AConnection Sections are executed one by one and connections will result from each successful section.

BConnection Sections are executed randomly and connections will result from each successful section.

CConnection Sections are executed one by one in the order they are listed until the first successful section.

DConnection Sections are executed one by one in the order they are listed with a connection created from the last successful section.

Question No: 5

MultipleChoice

A defined relationship between two Configuration Items (CIs), such as Runs on, Depends On, or Contains is called a what?

Options

ACI Attribute

BApplication to Application Relationship

CRelationship Type

DCI Dependency

Question No: 6

MultipleChoice

Which one of the following best describes what will happen if Discovery is configured with 3 MID Servers in a Load Balance Cluster with Shazzam cluster support disabled?

Options

AAll three MID Servers will be used during the Port Scan phase and all three will be used during theclassification phase.

BOnly one MID Server will be used during the Identification phase and all three will be used during the exploration phase.

COnly one MID Server will be used during the Port Scan phase and all three will be used during the classification phase.

DAll three MID Server will be used during the Identification phase and only one will be used during the exploration phase.

Question No: 7

MultipleChoice

Which one of the following best represents the breadth of types of Configuration Items (CIs) discovered by

running Service Mapping?

Options

AHardware, Installed Software, Network Gear

BPhysical Components, Logical Components, Certificates

CApplications, Licenses, IP Addresses

DCloud Services, Applications, CI Relationships

EHardware, Licenses, CI Relationships

Question No: 8

MultipleChoice

In Service Mapping, when an application is identified as a Generic application, which one of the following is the cause?

Options

ANo Pattern Identification Section matches

BNo Pattern Identification and Connection Section matches

CNo Identification Rule exists

DNo Pattern Connection Section matches

Question No: 9

MultipleChoice

Using Pattern Designer, which one of the following Delimited Text Parsing Strategies could be used to parse CO from the string?

Location,Denver,CO

Options

ADelimiter of a comma and position 3

BDelimiter of Location, and position 2

CDelimiter of Denver and position 2

DDelimiter of a comma and position 2

Question No: 10

MultipleChoice

Which one of the following statements best explains the following URL: Error! Hyperlink reference not valid.

SaCmdManager.do?ip=198.51.100.66?

Options

AThe user is starting the Command Line Console and is able to send commands to the host 198.51.100.66.

BThe user is starting the Command Line Console and explicitly directs Service Mapping to use the MID Server 198.51.100.66 to execute commands.

CThis is not a valid URL for Service Mapping.

DThe user is starting the Command Line Console and is able to send commands against the ServiceNow instance at 198.51.100.66.

Question No: 11

MultipleChoice

Which one of the following best represents the output from the following Regular Expression?

([\w\d\-\.]+)

Options

AMatch a single character in the list between one and unlimited times.

BMatch a single character in the list one time.

CMatch a single character in the list between one and three times.

DMatch a single character in the list between one and ten times.

Question No: 12

MultipleChoice

When running Service Mapping discovery, which of the following represents the root cause of the error?

''Failed to access target system. Access is denied''

Options

ASSO authentication error

BCLI permissions error

CApplicative permissions error

DWindows authentication error

Free ServiceNow CIS-SM Exam Dumps August 2026