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Free ServiceNow CIS-ITSM Exam Dumps

Here you can find all the free questions related with ServiceNow Certified Implementation Specialist - IT Service Management (CIS-ITSM) exam. You can also find on this page links to recently updated premium files with which you can practice for actual ServiceNow Certified Implementation Specialist - IT Service Management Exam. These premium versions are provided as CIS-ITSM exam practice tests, both as desktop software and browser based application, you can use whatever suits your style. Feel free to try the Certified Implementation Specialist - IT Service Management Exam premium files for free, Good luck with your ServiceNow Certified Implementation Specialist - IT Service Management Exam.
Question No: 1

MultipleChoice

Where is the definition of what is provided, or not provided, for a service defined?

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Question No: 2

MultipleChoice

Change management uses the workflow engine by default to _____________. (Choose three.)

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Question No: 3

MultipleChoice

Which condition must be met to have a knowledge article display on the Knowledge Home Page in the Featured Content section?

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Question No: 4

MultipleChoice

Which plugin should be activated in order to leverage the write and read-only, application-specific roles for Problem, Incident, Change, and Request?

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Question No: 5

MultipleChoice

Which of the following is a potential benefit of implementing incident management?

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Question No: 6

MultipleChoice

What knowledge management capability allows users to as and answer questions among peers within a knowledge base?

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Question No: 7

MultipleChoice

In the baseline instance configuration for Incident Management, when Impact = 3 - Low and Urgency = 3 Low, the Priority will be set to 5 - Planning.

The customer requirement is to set the Priority to 4 - Low, given these Impact and Urgency settings

Where should this be changed in the platform?

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Question No: 8

MultipleChoice

Which of the following service catalog variable types are NOT supported in Mobile Classic interfaces? (Choose four.)

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Question No: 9

MultipleChoice

Under which circumstances would a knowledge article author set the Display Attachments field to false on an article that has attachments?

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Question No: 10

MultipleChoice

Your implementation has some legacy change types with workflows, and also some new change models. What option for Change Create New will support your scenario?

A Change Landing Page

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