Scrum Exam PSPO-II Topic 3 Question 19 Discussion

Actual exam question for Scrum's PSPO-II exam

Question #: 19
Topic #: 3

[All PSPO-II Questions]

You are the Product Owner for a product with diverse stakeholders with differing opinions that

sometimes conflict.

Your Director of Marketing strongly believes that you should add a major new feature to reach a

new market. Your CEO believes that the new feature is too expensive and thinks you should

focus on other features to make existing customers happier. The CEO says that as Product

Owner it is ultimately your decision.

You think both perspectives have merit, but you cannot do both. How should you proceed?

(choose the best answer)

ADevise an experiment that will help the company to better understand the new
market and its potential.

BTrust the Director of Marketing's opinion and add the features; when revenues
increase, you will be vindicated.

CBetter understand the positions of other stakeholders to gather more information,
then make a decision.

DTrust the CEO's opinion and focus on current customers, since you cannot afford
unhappy customers.

Show Suggested Answer

Suggested Answer: A

= As a Product Owner, you are accountable for maximizing the value of the product and the work of the Developers. To do this, you need to have a clear vision of the product and its target users, as well as a validated understanding of the market opportunities and risks. You also need to collaborate with stakeholders and customers to align their expectations and feedback with the product goals and strategy.

In this scenario, you face a dilemma between pursuing a new market segment or satisfying the existing customers. Both options have potential value, but also uncertainty and trade-offs. The best way to proceed is to devise an experiment that will help you to test your assumptions and learn more about the new market and its potential. This could be a small-scale release, a prototype, a survey, or any other method that can provide you with empirical evidence and feedback. By doing this, you can reduce the risk of investing in a feature that may not deliver the expected value, and also gain insights that can help you to refine your product vision and backlog.

This approach is consistent with the principles of agile product management, which emphasize delivering value early and often, validating hypotheses with data, and adapting to changing customer needs and market conditions. It also demonstrates your ability to apply the Scrum values of openness, courage, and respect, as you are willing to explore new possibilities, challenge your own opinions, and involve your stakeholders and customers in the decision-making process.Reference:=Scrum Guide,Managing Products with Agility,Evidence-Based Management

by Stephaine at Jul 05, 2024, 12:10 PM

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Daryl

9 months ago

I agree, understanding all perspectives is crucial in this situation.

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Erinn

10 months ago

I believe we should gather more information from other stakeholders before making a decision.

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Karma

10 months ago

I'm picturing the CEO and Director of Marketing in an intense tug-of-war, and the poor Product Owner is caught in the middle. Option C is definitely the way to go to avoid getting pulled in two different directions.

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Mammie

10 months ago

Option A sounds like a sensible approach. Conducting an experiment to better understand the new market could provide valuable insights to inform the final decision. It's better than just blindly going with one opinion.

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Lizbeth

10 months ago

While I understand the Director of Marketing's perspective, I think option D is the safest bet. Focusing on current customers and keeping them happy is the priority, especially when resources are limited.

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Christoper

8 months ago

It's a tough decision, but we need to prioritize and focus on what will benefit the product in the long run.

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Benedict

8 months ago

But what about the potential of reaching a new market with the new feature?

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Paris

8 months ago

I agree, keeping current customers happy is crucial for the success of the product.

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Sharika

8 months ago

It's a tough decision, but we need to prioritize and focus on what will benefit the product in the long run.

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Cordelia

8 months ago

But what about the potential of reaching a new market with the new feature?

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Ligia

9 months ago

I agree, keeping current customers happy is crucial for the success of the product.

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Omega

9 months ago

But what if adding the new feature could attract a whole new market and increase revenue in the long run?

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Rose

9 months ago

I agree, keeping current customers happy is crucial for the success of the product.

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Maile

10 months ago

But what if the CEO is right and focusing on current customers is the best move?

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Quentin

10 months ago

I agree with option C. Gathering more information from stakeholders is crucial before making a decision that could have a significant impact on the product and the company.

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