The User Experience (UX) team does not believe in Agile development. They say, "We have to understand the full behavior of the eventual system in order to be able to define an effective user experience. We don't work in timeboxes.
How would you respond?
SAFe recognizes the importance of an overarching UX vision but emphasizes that implementing this vision iteratively---just like architecture---is critical. This enables fast feedback and adaptation based on user needs and evolving solution context. UX is not exempt from Agile principles; rather, UX design and research should proceed collaboratively with incremental delivery.
''While a UX vision is important, Agile teams work best when they implement that vision incrementally, with each iteration providing feedback to enhance the user experience.''
(Source: SAFe 6.0 Framework: Agile Teams and UX; SPC 6.0 Guide, ''Building Solutions with Agile Product Delivery'')
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