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Scaled Agile SAFe-APM Exam - Topic 7 Question 47 Discussion

What research technique is used to develop personas?
C) Journey Map
A) Storyboard
B) Solution Content
D) Product Vision

Scaled Agile SAFe-APM Exam - Topic 7 Question 47 Discussion

Actual exam question for Scaled Agile's SAFe-APM exam
Question #: 47
Topic #: 7
[All SAFe-APM Questions]

What research technique is used to develop personas?

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Suggested Answer: C

A journey map is a research technique that is used to develop personas. A journey map is a visual representation of the steps, interactions, and emotions of a user as they go through a process or a service. A journey map can help develop personas by identifying the pain points, opportunities, and gaps in the current state, and by generating ideas for improving the user experience and value proposition in the future state. A journey map can also help communicate the user needs and expectations to the stakeholders and align them on a common vision and goal.


Journey Maps - Scaled Agile Framework

Journey Mapping 101 | Nielsen Norman Group

Journey Mapping: The Ultimate Guide | Miro

Journey Mapping: How to Create One and Why It's Important

by Tenesha at May 07, 2026, 11:38 PM

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Dion
5 hours ago
Storyboards are more about narratives, not personas.
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Kina
5 days ago
Journey Maps help visualize user experiences.
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Mozell
11 days ago
Really? I thought it was A) Storyboard.
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Mabelle
16 days ago
I think it's C) Journey Map.
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Rutha
21 days ago
Nah, I think it's more about B) Solution Content.
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Mila
26 days ago
I didn't know that! Surprised it's not something else.
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Nieves
1 month ago
Wait, are you sure? I thought it was A) Storyboard.
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Mari
1 month ago
Totally agree, that's the right choice!
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Troy
1 month ago
It's definitely C) Journey Map.
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Felicidad
2 months ago
I thought product vision was more about the overall goals of a project, not specifically about creating personas.
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Nu
2 months ago
I feel like storyboards might be related, but they seem more focused on scenarios rather than defining personas.
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Jackie
2 months ago
I remember practicing with journey maps and how they help visualize user experiences, but I can't recall if they directly lead to personas.
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Kiley
2 months ago
I think personas are usually developed through user research, but I'm not sure which specific technique fits best here.
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Ernestine
2 months ago
I thought product vision was more about the overall goals of a product, not really about personas. Could it be journey maps instead?
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Tracey
4 months ago
I feel like storyboards might be related, but they seem more focused on scenarios rather than personas.
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Merri
4 months ago
I remember practicing with journey maps and how they help visualize user experiences, but I can't recall if they directly lead to persona development.
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Dell
4 months ago
I think developing personas involves understanding user needs, but I'm not sure which technique specifically applies here.
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