Discuss Scaled Agile SAFe-APM Exam Topic 7 Question 47

What research technique is used to develop personas?

AStoryboard

BSolution Content

CJourney Map

DProduct Vision

Suggested Answer: C

A journey map is a research technique that is used to develop personas. A journey map is a visual representation of the steps, interactions, and emotions of a user as they go through a process or a service. A journey map can help develop personas by identifying the pain points, opportunities, and gaps in the current state, and by generating ideas for improving the user experience and value proposition in the future state. A journey map can also help communicate the user needs and expectations to the stakeholders and align them on a common vision and goal.

Journey Maps - Scaled Agile Framework

Journey Mapping 101 | Nielsen Norman Group

Journey Mapping: The Ultimate Guide | Miro

Journey Mapping: How to Create One and Why It's Important

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25 comments · newest first

Shaquana 4 days ago

I agree, Journey Maps help visualize user experiences.

Nan 9 days ago

I think it's C) Journey Map.

Annamaria 15 days ago

I agree, C) Journey Map is the best choice.

Santos 20 days ago

A storyboard might help, but not for developing personas.

Toi 25 days ago

Journey Maps show user interactions clearly.

Tamesha 1 month ago

Product Vision seems unrelated to personas.

Sophia 1 month ago

Solution Content doesn't fit this question at all.

Caren 1 month ago

I feel confident about C) Journey Map too.

Dion 2 months ago

Storyboards are more about narratives, not personas.

Kina 2 months ago

Journey Maps help visualize user experiences.

Mozell 2 months ago

Really? I thought it was A) Storyboard.

Mabelle 2 months ago

I think it's C) Journey Map.

Rutha 2 months ago

Nah, I think it's more about B) Solution Content.

Mila 2 months ago

I didn't know that! Surprised it's not something else.

Nieves 3 months ago

Wait, are you sure? I thought it was A) Storyboard.

Mari 3 months ago

Totally agree, that's the right choice!

Troy 3 months ago

It's definitely C) Journey Map.

Felicidad 3 months ago

I thought product vision was more about the overall goals of a project, not specifically about creating personas.

Nu 3 months ago

I feel like storyboards might be related, but they seem more focused on scenarios rather than defining personas.

Jackie 3 months ago

I remember practicing with journey maps and how they help visualize user experiences, but I can't recall if they directly lead to personas.

Kiley 4 months ago

I think personas are usually developed through user research, but I'm not sure which specific technique fits best here.

Ernestine 4 months ago

I thought product vision was more about the overall goals of a product, not really about personas. Could it be journey maps instead?

Tracey 5 months ago

I feel like storyboards might be related, but they seem more focused on scenarios rather than personas.

Merri 5 months ago

I remember practicing with journey maps and how they help visualize user experiences, but I can't recall if they directly lead to persona development.

Dell 6 months ago

I think developing personas involves understanding user needs, but I'm not sure which technique specifically applies here.

Scaled Agile SAFe-APM Exam - Topic 7 Question 47 Discussion