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Scaled Agile Exam SAFe-Agilist Topic 2 Question 48 Discussion

Actual exam question for Scaled Agile's SAFe-Agilist exam
Question #: 48
Topic #: 2
[All SAFe-Agilist Questions]

How does SAFe describe Customer Centricity?

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Suggested Answer: B, E

by Sean at Mar 06, 2025, 02:03 AM

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Georgene
30 days ago
Haha, customer centricity? More like 'customer insanity' am I right? Good luck getting them to agree on anything! Option D is the way to go though.
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Barrett
1 months ago
C is interesting, but I think it's a bit narrow. Customer centricity is more than just innovating based on their behaviors - it's a holistic approach to everything you do.
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Lucina
1 months ago
I agree, D is the best answer. Customer centricity is about embedding the customer's needs and behaviors into how you work, not just trying to meet them from the outside.
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Maia
2 months ago
I believe SAFe sees Customer Centricity as a mindset focused on Customer behaviors that produce the best innovations.
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Brett
2 months ago
Option D seems the most comprehensive description of customer centricity in SAFe. It's not just about practices or strategy, but a way of working that actively involves the customer in daily processes.
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Mari
9 days ago
SAFe's approach to customer centricity is definitely effective.
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Kasandra
18 days ago
Yes, it's crucial to have the customer at the center of everything we do in order to truly be customer-centric.
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Annabelle
28 days ago
I agree, option D really emphasizes the importance of including the customer in daily work processes.
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Fausto
28 days ago
Customer feedback is crucial for continuous improvement.
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Hollis
29 days ago
It really helps to ensure that the products meet their needs.
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Freeman
1 months ago
I agree, involving the customer in daily work processes is key.
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Buffy
2 months ago
I agree with Jolanda. Including the Customer in daily work processes can lead to better products and services.
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Jolanda
2 months ago
I think SAFe describes Customer Centricity as a way of working to include the Customer in daily work processes and planning.
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