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SAP C_TS470_2412 Exam - Topic 4 Question 23 Discussion

Posted by Shonda on Jun 21, 2026 at 08:43 PM

How are the actions that are proposed for an in-house repair item determined?

Suggested Answer: C

In the in-house repair process, proposed actions (e.g., repair, replace, return) for a repair item are determined by the life cycle user statuses of the repair objects (Option C).

The repair object (e.g., equipment or material returned for repair) has a status profile defining its life cycle (e.g., Received, In Repair, Completed). User statuses within this profile trigger specific actions based on the current state, configured in customizing. For example, a status of 'In Diagnosis' might propose 'Perform Diagnosis.'

A: Item categories influence billing or structure, not action proposals.

B: Release status affects the repair order, not individual action proposals.

D: The process step overview profile organizes steps, not action determination.

'Proposed actions for in-house repair items are assigned to the life cycle user statuses of the repair object, driving the process based on status transitions.'


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