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SAP C_TS470_2412 Exam - Topic 3 Question 26 Discussion

On item level in a service contract, which service transactions are visible in a list?
A) Released service orders
B) Completed service confirmations
C) Released maintenance orders
D) Released customer service orders

SAP C_TS470_2412 Exam - Topic 3 Question 26 Discussion

Actual exam question for SAP's C_TS470_2412 exam
Question #: 26
Topic #: 3
[All C_TS470_2412 Questions]

On item level in a service contract, which service transactions are visible in a list?

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Suggested Answer: A

In a service contract (scope item 3MO), the item-level transaction list shows:

Released service orders: Service orders (e.g., transaction type SRVO) linked to the contract item are visible once released, tracking service execution.

Completed service confirmations: Confirmations are linked to orders, not directly listed at the contract item level.

Released maintenance orders: Only relevant in advanced execution, not standard contract visibility.

Released customer service orders: Not a distinct transaction type in S/4HANA Service.

This is part of the contract monitoring functionality.

'Released service orders are visible in the transaction list at the service contract item level.' (SAP Help Portal, Service Contract Monitoring).


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