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SAP Exam C_TS414_2021 Topic 3 Question 48 Discussion

Actual exam question for SAP's C_TS414_2021 exam
Question #: 48
Topic #: 3
[All C_TS414_2021 Questions]

Which of the following documents can you use as a reference document when creation a customer claim?(2 correct ans )

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Suggested Answer: B, E

by Portia at May 05, 2025, 03:27 AM

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Carey
4 days ago
I believe Quotation and QM order can also be used as reference documents for creating a customer claim.
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Claribel
8 days ago
I'm not sure about Material document, but I think Sales order is definitely one of the reference documents.
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Roxane
10 days ago
Haha, I bet the guy who wrote this question was trying to trick us. Putting 'Quotation' in there, hoping someone would fall for it. Nice try, but I'm not biting!
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Cherelle
1 days ago
A) Material document
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Venita
27 days ago
I agree with Yvonne, Material document and Sales order are the correct options.
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Ty
27 days ago
As a former customer service rep, I can tell you that the material document and the QM order are the key documents you need. Gotta have that quality control paper trail, am I right?
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Antonio
6 days ago
I agree, material document and QM order are essential reference documents for customer claims.
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Natalya
8 days ago
Having a quality control paper trail is crucial, so material document and QM order are key.
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Kenneth
16 days ago
Material document and QM order are definitely important for creating a customer claim.
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Yvonne
1 months ago
I think A) Material document and E) Sales order can be used as reference documents.
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Sanjuana
1 months ago
Quotation? Really? What does that have to do with a customer claim? Unless you're trying to claim the customer was promised something that wasn't delivered, that seems like a stretch.
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Boris
2 months ago
Delivery and sales order, for sure. You need the delivery details to back up the claim, and the sales order is the foundation of the whole transaction.
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Louvenia
17 days ago
User 2
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Norah
21 days ago
User 1
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Erick
2 months ago
The material document and the sales order seem like the obvious choices here. I mean, how else are you going to reference the items and quantities involved in the claim?
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