SAP C_THR84_2505 Exam - Topic 11 Question 9 Discussion

Actual exam question for SAP's C_THR84_2505 exam

Question #: 9
Topic #: 11

Assume that you have set up and run Recruiter Sync, but users do NOT appear in Career Site Builder under Users > Roles > Admin Users. What are some of the steps you can take to troubleshoot this issue? Note: There are 2 correct answers to this question.

ACheck the Export Automated Process Logs from Command Center.

BCheck the Export Jobs to CSV log from Command Center.

CCheck the field mapping from Admin Center > Set Up Recruiting Marketing Job Field Mapping.

DCheck that each user has a unique email address.

Show Suggested Answer

Suggested Answer: A, D

by Alline at Aug 16, 2025, 12:46 AM

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Matt

4 months ago

Wait, are you saying unique emails are a must? That’s wild!

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Vanna

4 months ago

B seems less relevant, not sure why that would help.

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Chau

4 months ago

C is a solid choice, field mapping can mess things up.

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Yuki

5 months ago

I think D is super important too, can't have duplicates.

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Casie

5 months ago

A is definitely a good step to check!

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Dona

5 months ago

I’m a bit confused about the logs. Is the Export Jobs to CSV log even related to user roles? I’m not sure.

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Carol

5 months ago

I feel like we practiced a similar question where checking field mappings was crucial. Maybe that's relevant here too?

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Deja

6 months ago

I'm not entirely sure, but I remember something about unique email addresses being important for user roles.

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Domonique

6 months ago

I think checking the Export Automated Process Logs could help identify if there were any errors during the sync.

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Celia

6 months ago

This question is a bit tricky, but I think I can figure it out. I'll start by checking the logs, as that's usually a good place to look for issues. Then I'll verify the field mapping and email addresses. Hopefully, that will help me identify the problem and get the users showing up in Career Site Builder.

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Reena

6 months ago

Okay, I've got this. The key is to check the logs and the field mapping. If there are any issues with the data sync, the logs should give me a clue. And making sure the email addresses are unique is also important. I feel confident I can troubleshoot this problem.

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Gianna

6 months ago

Hmm, I'm a bit confused on this one. I know we set up Recruiter Sync, but I'm not sure why the users aren't showing up in Career Site Builder. I'll need to double-check the field mapping and make sure the email addresses are unique for each user.

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Cordell

6 months ago

This seems like a straightforward troubleshooting question. I'll start by checking the Export Automated Process Logs and the Export Jobs to CSV log from the Command Center to see if there are any errors or issues with the Recruiter Sync process.

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