SAP C_THINK1_02 Exam - Topic 8 Question 68 Discussion
What is the goal of creating a "persona"? Note: There are 2 correct answers to this question.
B) To put a human face on otherwise abstract data about users and C) To identify the pain points of the users and to develop empathy
A) To build a common ground within the team on an emotional level.
D) To identify extreme users and understand their needs
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