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SAP C_THINK1_02 Exam - Topic 3 Question 65 Discussion

What are the objectives of the empathy map technique? Note: There are 3 correct answers to this question.
C) To understand the user's fears, obstacles, and frustrations and D) To understand what the user sees, hears, says and does and E) To understand the user's needs and measures of success
A) To understand the attributes of the user's character.
B) To understand the user's ideas to solve the problem

SAP C_THINK1_02 Exam - Topic 3 Question 65 Discussion

Actual exam question for SAP's C_THINK1_02 exam
Question #: 65
Topic #: 3
[All C_THINK1_02 Questions]

What are the objectives of the empathy map technique? Note: There are 3 correct answers to this question.

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Suggested Answer: C, D, E

by Helaine at Mar 04, 2025, 02:52 PM

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Maira
5 months ago
D is definitely part of it, right?
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Ashlyn
6 months ago
Wait, are we sure about option A? Seems off to me.
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Dominque
6 months ago
Totally agree, option C is key!
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Tula
6 months ago
E makes sense too, can't overlook user success!
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Shalon
6 months ago
It's all about understanding user frustrations and needs!
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Nilsa
7 months ago
I believe we also need to consider what the user needs and how they measure success. That seems really relevant to the empathy map.
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Giuseppe
7 months ago
I’m a bit confused about the attributes of the user's character. Is that really part of the empathy map technique?
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Buck
7 months ago
I remember practicing with empathy maps, and I feel like understanding the user's fears and frustrations is definitely one of the key objectives.
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Nilsa
7 months ago
I think one of the objectives is to understand what the user sees and hears, but I'm not completely sure if that's the main focus.
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Vi
7 months ago
I've used empathy maps before, and the main goals are to capture the user's thoughts, feelings, and actions. I'm confident that C, D, and E are the right answers here.
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Twanna
8 months ago
Okay, the empathy map is all about understanding the user, right? So I'm going to select C, D, and E - those cover the user's fears/frustrations, what they see/hear/say/do, and their needs and goals.
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Denny
8 months ago
Hmm, this is a tricky one. I'm not totally sure about the empathy map technique, but I think it's about getting inside the user's head to see their perspective. I'll go with C, D, and E.
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Beatriz
8 months ago
I think the key objectives are to understand the user's thoughts, feelings, and behaviors - so options C, D, and E seem like the right answers.
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