I think prioritizing and filtering ideas might also be part of the validation phase, but I'm not 100% sure. I'll make sure to double-check my notes before answering this one.
Okay, I've got this. The validation phase is all about testing and refining the prototype, so capturing feedback and iterating on it is definitely one of the key activities. And checking the feasibility, viability and desirability of the solution is crucial too.
Hmm, I'm a bit unsure about this one. I know the validation phase is important, but I can't quite remember all the specific activities. I'll have to think this through carefully.
This question seems straightforward - the key activities in the validation phase are checking feasibility, viability and desirability, and capturing feedback to iterate the prototype.
Independent testing is important, but I'm not sure if that's the "best" way to leverage the different mindsets. I'll need to think this through more carefully.
Okay, I've got it. We need to create an escalation rule that assigns all high priority cases to the high priority queue if the case is over 3 hours old. Simple enough!
I'd go with B and D. Moving from problem to solution space is crucial in this phase, and evaluating feasibility, viability, and desirability is a must.
Definitely B and C - those capture the essence of the validation phase. Checking feasibility, viability, and desirability, and then iterating based on feedback is key.
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