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SAP C_SIGBT Exam - Topic 1 Question 1 Discussion

In SAP Signavio, what is the first step in creating a Customer Journey Map?
B) Creating a persona
A) Mapping out customer steps
C) Linking dictionary objects
D) Customizing images and attributes

SAP C_SIGBT Exam - Topic 1 Question 1 Discussion

Actual exam question for SAP's C_SIGBT exam
Question #: 1
Topic #: 1
[All C_SIGBT Questions]

In SAP Signavio, what is the first step in creating a Customer Journey Map?

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Suggested Answer: B

Creating a persona is the first step, as it involves understanding who the customers are and what they want.


by Silva at May 04, 2026, 02:52 AM

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