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SAP Exam C_OCM_2503 Topic 8 Question 11 Discussion

Actual exam question for SAP's C_OCM_2503 exam
Question #: 11
Topic #: 8
[All C_OCM_2503 Questions]

An SAP cloud project is supported by an external change management advisor and an internal change manager in a delivery role. How would you assign the responsibilities? Note: There are 3 correct answers to this question.

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Suggested Answer: A, C, E

In SAP projects, external advisors bring expertise, while internal managers operationalize it. Option A is correct because the internal change manager, embedded in the organization, ensures knowledge transfer for sustainability. Option C is correct as the internal manager executes tasks (e.g., communication) due to their proximity to stakeholders. Option E is correct because the external advisor provides strategic approaches and tools (e.g., templates from SAP Activate), leveraging their expertise. Option B is incorrect---developing plans is collaborative, not solely external. Option D is incorrect; holistic responsibility is shared, not fully outsourced. This division balances external best practices with internal execution.

''External advisors provide best-practice approaches and tools, while internal change managers execute activities and ensure knowledge transfer for long-term capability'' (SAP Activate Methodology, Change Management Roles and Responsibilities).


Contribute your Thoughts:

Nickolas
4 days ago
The internal change manager should be the one executing the change management tasks. That's just common sense.
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Rosendo
6 days ago
Wow, this is a tricky one! I'm going to have to really think through the responsibilities here.
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Mabel
4 days ago
A) The internal change manager ensures that an ongoing change management know-how transfer is established.
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