SAP Exam C_OCM_2503 Topic 6 Question 12 Discussion

Actual exam question for SAP's C_OCM_2503 exam

Question #: 12
Topic #: 6

The stakeholder analysis in a cloud project reveals that some individual stakeholders belong to the ''supporters'' category. Which strategies should you use? Note: There are 2 correct answers to this question.

AAsk them to exert pressure on the skeptics in their area of responsibility

BInvolve them in project activities to facilitate design decisions

CAssign them project roles to increase their influence on the success of the project

DUse their positive attitude to influence others in their area of responsibility

Show Suggested Answer

Suggested Answer: C, D

Supporters in SAP OCM stakeholder analysis (e.g., enthusiastic managers) are assets to leverage. Option C is correct because assigning project roles (e.g., change agent) amplifies their influence---e.g., a supportive lead driving adoption in their unit boosts success. Option D is correct as their positive attitude can sway others---e.g., a supporter sharing benefits in a meeting shifts skeptics' views organically.

Option A is incorrect---pressuring skeptics risks backlash; influence should be subtle, not coercive. Option B is incorrect; design decisions (e.g., process flows) are for experts, not supporters' primary role, which is advocacy. SAP OCM maximizes supporters' enthusiasm strategically.

''Leverage supporters by assigning roles to enhance their impact and using their positivity to influence others effectively'' (SAP Activate, Stakeholder Management Strategies).

by Gennie at Aug 17, 2025, 01:42 PM

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