I've got a good feeling about this one. The key is to focus on both the ISDN layer and the VoIP layer. The debug isdn q921 and debug voip ecapi inout commands should give me the information I need to identify the root cause of the issue.
I'm a little confused by the different options. I'll need to review the details of each code snippet to determine which one is the best solution for Janice's requirement.
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