SAP Exam C_FSM_2211 Topic 5 Question 12 Discussion

Actual exam question for SAP's C_FSM_2211 exam

Question #: 12
Topic #: 5

What are the key advantages of utilizing the SAP Field Service management Self-Service? Note: There are 2 correct answers to this question.

AInteractive Dialogue using AI chatbot allows for No touch service scenarios

BQR code scanning helps you to easily identify the affected Appliance

CSmart forms help you structure your service processes

DOnline capabilities help you to capture electronic signatures

Show Suggested Answer

Suggested Answer: A

by Fabiola at Mar 09, 2024, 01:58 PM

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Belen

6 days ago

B is a bit of a stretch. QR codes are cool, but I'm not sure they're a 'key advantage' of the self-service capabilities.

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Jacqueline

10 days ago

C is also a good one. Smart forms make it easier to standardize and optimize your service workflows.

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Alisha

20 days ago

I believe QR code scanning is also important for easily identifying the affected Appliance.

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Jesusa

21 days ago

I agree with Ashanti. It helps in providing efficient service without physical contact.

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Lottie

23 days ago

A and D seem like the obvious choices here. The self-service features like AI chatbots and e-signatures really streamline the service process.

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Deeanna

7 days ago

A) Interactive Dialogue using AI chatbot allows for No touch service scenarios

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Ashanti

29 days ago

I think the key advantage is interactive dialogue using AI chatbot for no touch service scenarios.

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