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SAP Exam C_FSM_2211 Topic 4 Question 31 Discussion

Actual exam question for SAP's C_FSM_2211 exam
Question #: 31
Topic #: 4
[All C_FSM_2211 Questions]

For which of the following steps in the service call lifecycle is the dispatcher typically responsible? Note: There are 2 correct answers to this question.

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Suggested Answer: B, D

by Nina at Sep 17, 2024, 04:29 PM

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Malinda
10 months ago
Ah, the dispatcher's got the power! Setting the service call to Technically Completed and Releasing the assignment, that's their jam. Although, I wonder if they ever get the urge to just hit 'Finish' and call it a day?
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Lanie
10 months ago
Haha, the dispatcher's like the puppet master, pulling the strings behind the scenes. I bet they set the service call to Finished too, just to keep things tidy.
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Carlee
9 months ago
D) Release the assignment.
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Adelle
9 months ago
A) Perform the activity checkout.
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Teri
10 months ago
The dispatcher definitely sets the service call to Technically Completed. Not sure about the other one though. Maybe they also perform the activity checkout?
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Lisha
9 months ago
So, the dispatcher is responsible for both setting the service call to Technically Completed and performing the activity checkout.
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Krissy
9 months ago
Yes, the dispatcher also performs the activity checkout.
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Ivette
9 months ago
Dispatcher is responsible for setting the service call to Technically Completed.
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Xuan
11 months ago
I think the dispatcher is responsible for setting the service call to Technically Completed and Releasing the assignment. That's my guess.
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Stefanie
9 months ago
No problem! It's always good to learn something new.
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Fidelia
10 months ago
Oh, I didn't know that. Thanks for the information!
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Carli
10 months ago
Yes, you are correct. The dispatcher is indeed responsible for setting the service call to Technically Completed and Releasing the assignment.
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Simona
10 months ago
I think the dispatcher is responsible for setting the service call to Technically Completed and Releasing the assignment. That's my guess.
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Sherrell
11 months ago
I believe the dispatcher is not responsible for performing the activity checkout.
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Silvana
11 months ago
I agree with Sanjuana, the dispatcher should also set the service call to Technically Completed.
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Sanjuana
11 months ago
I think the dispatcher is responsible for releasing the assignment.
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