SAP Exam C_FSM_2211 Topic 2 Question 24 Discussion

Actual exam question for SAP's C_FSM_2211 exam

Question #: 24
Topic #: 2

[All C_FSM_2211 Questions]

What is one of the main use cases for a Smartform?

AGenerate a list of service team availability.

BCapture customer feedback.

CProvide a script for service execution

DProvide smart progress feedback to the dispatcher.

Show Suggested Answer

Suggested Answer: B, D

by Jessenia at Aug 02, 2024, 09:22 PM

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8 hours ago

Option D sounds interesting, but I'm not sure that's the main use case. Smartforms are probably more focused on data capture than progress reporting.

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2 days ago

Hmm, I was thinking option C would be the main use case. Providing a script for service execution seems like a key functionality of a Smartform.

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8 days ago

I think option B makes the most sense - a Smartform is perfect for capturing customer feedback in a structured way.

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17 days ago

I think capturing customer feedback could also be a main use case for a Smartform, as it helps improve service quality.

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20 days ago

I agree with Farrah. Smartforms are great for providing real-time updates to the dispatcher.

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24 days ago

I think the main use case for a Smartform is to provide smart progress feedback to the dispatcher.

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