SAP Exam C_FSM_2211 Topic 1 Question 13 Discussion

Actual exam question for SAP's C_FSM_2211 exam

Question #: 13
Topic #: 1

You want your customers to be able to create service requests from the Customer Self-Service portal. What are the prerequisites for providing this function? Note: There are 3 correct answers to this question.

AYou must have Moment-Sets defined for equipment.

BYou must have a portal user account.

CYou must have business rules configured.

DYou must have equipment records against your account.

EYou must have auto-release of assignments.

Show Suggested Answer

Suggested Answer: A, D

by Claribel at Mar 17, 2024, 10:27 AM

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Amber

4 months ago

I'm gonna throw in a little humor here - if you don't have a portal user account, how are you even going to access the self-service portal, am I right? B, C, and D for the win!

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Von

3 months ago

Having equipment records against your account is crucial for creating service requests.

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Colby

3 months ago

Don't forget about the business rules that need to be configured for this function.

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Kattie

3 months ago

Exactly! You need a portal user account to even get started.

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Reita

4 months ago

Moment-Sets? What is this, a Transformers movie? I'm just gonna stick with the basics - user account, business rules, and equipment records.

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Juan

4 months ago

Hah, auto-release of assignments? That's a curveball! Definitely going with B, C, and D on this one.

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Darrel

2 months ago

Let's go with B, C, and D then.

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Portia

2 months ago

Auto-release of assignments does sound tricky, but it's not one of the prerequisites.

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Anglea

3 months ago

Yeah, having a portal user account, business rules configured, and equipment records makes sense.

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Dominga

3 months ago

I think B, C, and D are the correct answers.

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Eve

3 months ago

User 2: I agree, I think B, C, and D are the way to go.

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Vinnie

4 months ago

User 1: Yeah, auto-release of assignments is a tricky one.

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Brock

4 months ago

Ah, I see. The prerequisites are having Moment-Sets, a portal user account, and equipment records. Gotta cover all the bases!

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Sherita

4 months ago

I'm not sure about auto-release of assignments. Do you think that is one of the prerequisites?

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Maryln

4 months ago

I'm pretty sure the correct answers are B, C, and D. Creating service requests from the portal requires a user account, business rules, and equipment records.

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Margery

3 months ago

So the prerequisites for providing the function are having a portal user account, business rules configured, and equipment records. Got it.

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Jeanice

3 months ago

Don't forget about the equipment records. Those are essential for creating service requests.

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Malika

3 months ago

Yes, that's correct. We also need business rules configured for the portal to work properly.

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Rory

3 months ago

I think you're right. We definitely need a portal user account to create service requests.

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Major

4 months ago

I agree with Dell. Business rules configured could also be a prerequisite for providing this function.

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Dell

4 months ago

I think the prerequisites are having Moment-Sets defined for equipment, a portal user account, and equipment records against your account.

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