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SAP C_C4H63_2411 Exam - Topic 4 Question 19 Discussion

Actual exam question for SAP's C_C4H63_2411 exam
Question #: 19
Topic #: 4
[All C_C4H63_2411 Questions]

On which level of a B2B data model should a role (for example, Sales Manager or CEO) of a B2B customer be stored?

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Suggested Answer: B

In the context of a B2B data model within the SAP Customer Data Platform, the role of an individual, such as a Sales Manager or CEO, should be stored at the 'Relationship' level.This is because the 'Relationship' level allows for the association of roles and responsibilities with specific individuals within the context of their interactions and connections to other entities in the B2B landscape12.

Reference=

SAP Help Portal: B2B for SAP Customer Data Platform2.

SAP Customer Data Cloud Group Model Management documentation3.


by Tiara at Nov 25, 2025, 06:39 AM

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Dean
2 months ago
I’m a bit confused about this one. I feel like the Segment level could also work, but I can't recall the details.
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Maurine
2 months ago
I think the role should be stored in the Customer profile level, but I'm not entirely sure. It seems like the most logical place.
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Carlton
2 months ago
The customer profile level makes the most sense to me. That's where I'd expect to find details about the specific contacts and their positions within the company.
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Sheridan
2 months ago
I'm leaning towards C, the group level. The role seems like it could be a characteristic of the broader customer organization rather than just the individual profile.
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Felicia
2 months ago
Based on my understanding, the role would be part of the relationship level, since it's information about the connection between the company and the customer.
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Paulina
2 months ago
I think it should be D) Customer profile.
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Kerrie
3 months ago
Definitely D) Customer profile. Makes the most sense!
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Lisandra
3 months ago
I remember practicing a similar question, and I think the Relationship level might be the right answer since it relates to how we interact with the customer.
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Theola
3 months ago
Hmm, I'm not sure about this one. I'd have to think through the different levels of the B2B data model to decide where the role would fit best.
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Kanisha
4 months ago
I think the role would be stored on the customer profile level, since that's where the detailed information about the individual customer is kept.
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Thea
3 months ago
I agree, customer profile makes sense.
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Selma
3 months ago
Yeah, detailed info is key there.
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