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SAP C_C4H51_2405 Exam - Topic 8 Question 28 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 28
Topic #: 8

[All C_C4H51_2405 Questions]

What can you do with the add-in for Microsoft Outlook? Note: There are 2 correct answers to this question.

AAdd a reference to a service contract

BAdd a reference to an account

CUse email as a response to a ticket

DAdd an account team member

Show Suggested Answer

Suggested Answer: A, B

by Felix at Nov 23, 2025, 05:15 PM

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Annice

8 months ago

I practiced a similar question, and I think adding an account team member could be relevant too.

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Kendra

8 months ago

I feel like adding a reference to an account might be one of the correct answers, but I can't recall if it's specifically for service contracts.

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Tegan

9 months ago

I think I remember that you can use email as a response to a ticket, but I'm not sure about the other options.

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Lachelle

9 months ago

I remember learning about the Outlook add-in in class, but I'm drawing a blank on the specifics right now. I'll have to review my notes to make sure I get this one right.

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Sheldon

9 months ago

I've used the Outlook add-in before, and I'm pretty sure you can use email as a response to a ticket. But I'm not 100% sure about the other correct answer.

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Ma

9 months ago

Okay, let me think this through. I know the add-in can be used to add a reference to a service contract, but I'm not sure about the other correct answer. I'll have to think about it some more.

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Marnie

9 months ago

I think adding a reference to a service contract is also possible.

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Charlene

9 months ago

You can definitely use email as a response to a ticket!

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Zana

10 months ago

C is a good option, but it's not the main purpose of the Outlook add-in.

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Brittni

10 months ago

Hmm, I'm a bit unsure about this one. I think the add-in lets you add a reference to an account, but I'm not sure about the other correct answer.

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Willow

10 months ago

I'm pretty confident I know the answer to this one. The add-in for Outlook lets you add a reference to a service contract and add an account team member.

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Vallie

10 months ago

Definitely, and adding an account team member too!

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