SAP Exam C_C4H51_2405 Topic 4 Question 18 Discussion

Actual exam question for SAP's C_C4H51_2405 exam

Question #: 18
Topic #: 4

Which elements are used to calculate the due dates defined in service level agreements (SLAs)? Note: There are 2 correct answers to this question.

AMaintenance plan

BService contract

COperating hours

DWorking calendar

Show Suggested Answer

Suggested Answer: C

by Dalene at Mar 05, 2025, 06:07 PM

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Aliza

2 months ago

I was tempted to choose A) Maintenance plan, but then I realized that's only for when the service breaks down, not when it's supposed to be delivered. Gotta keep those SLAs on track, folks!

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Demetra

1 months ago

B) Service contract is not one of the elements used to calculate due dates in SLAs.

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Theola

1 months ago

C) Operating hours and D) Working calendar are the correct elements used for calculating due dates in SLAs.

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Ressie

1 months ago

A) Maintenance plan is not used to calculate due dates in SLAs.

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Bettina

2 months ago

I was going to choose B) Service contract, but then I realized that's more for the pricing and terms, not the actual due dates. C and D are the way to go, for sure.

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Colette

2 months ago

Definitely C and D. You can't expect a service to be delivered on time if you don't consider the operating hours and the working calendar. That's just common sense!

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Felicidad

5 days ago

Exactly, C and D play a key role in ensuring timely service delivery as per SLAs.

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Reta

1 months ago

Without considering operating hours and working calendar, it's impossible to meet service delivery deadlines.

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Suzan

1 months ago

Maintenance plan and service contract are important too, but C and D are definitely necessary.

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Gail

1 months ago

I agree, C and D are crucial for calculating due dates in SLAs.

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Mireya

2 months ago

I'm not sure about the answer, but I think A) Maintenance plan could also be one of the elements used.

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James

2 months ago

I agree with Mindy, those two elements make sense for calculating due dates in SLAs.

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Halina

2 months ago

Maintenance plan and service contract? Nah, those are more for calculating the costs, not the due dates. I'm going with C and D.

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Mary

1 months ago

Yeah, maintenance plan and service contract are more for costs. Operating hours and working calendar make more sense for due dates.

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Mary

1 months ago

I agree, operating hours and working calendar are the elements used to calculate due dates in SLAs.

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Mindy

2 months ago

I think it's C) Operating hours and D) Working calendar.

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Bo

2 months ago

I think the correct answers are C) Operating hours and D) Working calendar. These elements are crucial in determining the due dates defined in SLAs.

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Cordie

1 months ago

Correct, the operating hours and working calendar are essential factors in calculating due dates for SLAs.

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Cathrine

1 months ago

Operating hours and working calendar play a key role in meeting service level agreements.

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Mike

1 months ago

Maintenance plan and service contract are not directly related to determining due dates in SLAs.

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Lorrie

1 months ago

I agree, C) Operating hours and D) Working calendar are indeed used to calculate due dates in SLAs.

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Merlyn

3 months ago

I bet the person who wrote this question has never actually had to deal with a product recall. Probably spent more time coming up with silly answer choices than making sure they made sense.

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Alexia

3 months ago

I think Maintenance plan might be more suitable for the product recall, as it involves managing resources efficiently.

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Odelia

3 months ago

I'm not sure, but I think Realignment runs could also be a good option for the recall.

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Goldie

3 months ago

A) Ticket routing rules, for sure. That's the tool designed to handle product recalls. Unless you want to do it all by hand, which would be a nightmare!

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