SAP C_C4H22_2411 Exam - Topic 3 Question 19 Discussion

Actual exam question for SAP's C_C4H22_2411 exam

Question #: 19
Topic #: 3

[All C_C4H22_2411 Questions]

What are some of the ways bounces can be caused? Note: There are 2 correct answers to this question.

AA soft bounce can result from a recipient putting the sender on their personal spam list.

BA soft bounce can result from a temporary server breakdown.

CA hard bounce can result from an email rejected by the recipient's server firewall.

DA hard bounce can result from an email address that does not exist.

Show Suggested Answer

Suggested Answer: B, D

Email bounces in SAP Emarsys are categorized as soft or hard:

Option B: Correct. A soft bounce occurs due to temporary issues, such as a server breakdown or full inbox.

Option D: Correct. A hard bounce occurs when an email address doesn't exist, indicating a permanent delivery failure.

Option A: Incorrect. Marking as spam typically results in a complaint, not a soft bounce.

Option C: Incorrect. Firewall rejection might cause a soft bounce, not a hard one, depending on the reason.

The SAP Emarsys Help Portal under 'Email Delivery' explains bounce types and causes.

by Michell at Mar 03, 2026, 05:23 PM

Limited Time Offer

25%

Off

Contribute your Thoughts:

Submit Cancel

Currently there are no comments in this discussion, be the first to comment!