SAP C_C4H22_2411 Exam - Topic 2 Question 8 Discussion

Actual exam question for SAP's C_C4H22_2411 exam

Question #: 8
Topic #: 2

[All C_C4H22_2411 Questions]

How are list-unsubscribes generated?

AA recipient changes his or her newsletter information in the account profile.

BA recipient opts out by using the Unsubscribe link in the email header.

CA recipient opts out by using the Unsubscribe link in the email footer.

DA recipient opts out by using the Unsubscribe link provided by the email client.

Show Suggested Answer

Suggested Answer: B

List-unsubscribes in SAP Emarsys refer to a standardized unsubscribe mechanism:

Option B: Correct. List-unsubscribes are generated when a recipient clicks the unsubscribe link in the email header, typically inserted via the List-Unsubscribe header (RFC 2369), which Emarsys supports for compliance.

Option A: Incorrect. Changing profile info may update preferences but doesn't trigger a list-unsubscribe.

Option C: Incorrect. Footer unsubscribe links typically lead to a preference center, not a list-unsubscribe.

Option D: Incorrect. Email client links (e.g., 'Report Spam') are not managed by Emarsys as list-unsubscribes.

The SAP Emarsys Help Portal under 'Email Compliance' details the header-based list-unsubscribe process.

by Pearly at Apr 03, 2025, 01:21 PM

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Cherelle

2 months ago

Wait, are there unsubscribe links in the header too?

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Zack

3 months ago

Totally agree, that's where I always look!

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Geoffrey

3 months ago

Actually, it's usually just the footer link that counts.

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Lilli

3 months ago

I doubt the email client has its own unsubscribe option.

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Jutta

3 months ago

I think it's mostly the unsubscribe link in the footer.

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Emile

3 months ago

I’m a bit confused about the differences between the header and footer links. I thought both could lead to unsubscribes, but I can't recall which one is more typical.

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Roxane

4 months ago

I’m pretty confident that the footer link is the standard way to opt out, but I wonder if the email client option could also be valid.

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Madelyn

4 months ago

I remember practicing a question about unsubscribe links, and I feel like the one in the header might be relevant too, but it seems less common.

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Dahlia

4 months ago

I think list-unsubscribes are mainly generated when someone clicks the Unsubscribe link in the email footer, but I'm not entirely sure.

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Marcelle

4 months ago

This question seems straightforward, but I want to double-check my understanding. I believe the unsubscribe process can also be initiated by the recipient using the unsubscribe link provided by the email client. I'll make sure to review all the options before selecting my answer.

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Justine

4 months ago

Okay, I've got this. The unsubscribe process can be triggered by the recipient changing their account profile, using the unsubscribe link in the email header, or using the unsubscribe link in the email footer. I just need to make sure I select the right option.

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Davida

5 months ago

Hmm, I'm a bit unsure about this one. I know there are different ways to unsubscribe, but I'm not totally clear on the specifics. I'll need to think through the options carefully.

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Adelina

5 months ago

This seems like a straightforward question about how recipients can unsubscribe from a newsletter. I think the key is to focus on the different ways the unsubscribe process can be initiated.

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Edmond

9 months ago

Haha, this is a classic trick question. The answer has to be all of the above - recipients can unsubscribe in multiple ways.

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Yong

9 months ago

Seriously? This is too easy. The answer is clearly B - the Unsubscribe link in the email header. Next question, please!

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Elliot

9 months ago

I'm torn between B and C, but I'm going to have to go with C. The footer is where the Unsubscribe is always located.

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Suzi

9 months ago

Ooh, this one's tricky. I'll have to go with my gut and say C. The footer just seems more logical.

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Earleen

8 months ago

I'm not sure, but I think it's D. The email client usually provides an easy way to unsubscribe.

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Amber

8 months ago

I agree with you, I also think it's B. The header makes more sense for unsubscribing.

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Lenny

9 months ago

I think it's B. The Unsubscribe link in the email header is usually the easiest to find.

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Dewitt

9 months ago

I'm just going to go with B. Who actually reads the email footer anyway?

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Breana

8 months ago

Yeah, the footer is usually overlooked by most people.

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Zena

9 months ago

I always go for the Unsubscribe link in the header too.

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Judy

9 months ago

I agree, the Unsubscribe link in the email header is usually the easiest to find.

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Christene

9 months ago

I think B is the most common way people unsubscribe.

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Markus

10 months ago

This is a trick question - the correct answer is B and C. Recipients can use either the header or footer Unsubscribe link.

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Ronna

8 months ago

Oh, I see. Thanks for clarifying!

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Mary

8 months ago

No, it's actually B and C.

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Hortencia

9 months ago

I think the answer is B.

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Teri

10 months ago

Hmm, I think D makes the most sense. The email client provides the Unsubscribe mechanism.

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Antonio

10 months ago

I'd go with C. The footer is where the Unsubscribe link is usually located.

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Sherron

8 months ago

I always look for the Unsubscribe link in the footer, so I would choose option C as well.

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Kristofer

9 months ago

I think it could also be option B, some emails have the Unsubscribe link in the header.

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Bette

9 months ago

I agree, the footer is the most common place for the Unsubscribe link.

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Reyes

10 months ago

Definitely B - the Unsubscribe link in the email header is the standard way to opt out.

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Justine

9 months ago

I always look for that link when I want to stop receiving emails.

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Marti

9 months ago

That's correct. It's the most common way for people to unsubscribe.

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Timothy

9 months ago

B) A recipient opts out by using the Unsubscribe link in the email header.

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Arthur

10 months ago

I agree with both of you. List-unsubscribes can also happen when a recipient opts out by using the Unsubscribe link in the email footer or provided by the email client.

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Tamera

10 months ago

I believe list-unsubscribes are also generated when a recipient opts out by using the Unsubscribe link in the email header.

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Kent

11 months ago

I think list-unsubscribes are generated when a recipient changes their newsletter information in the account profile.

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