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SAP Exam C_C4H22_2411 Topic 2 Question 8 Discussion

Actual exam question for SAP's C_C4H22_2411 exam
Question #: 8
Topic #: 2
[All C_C4H22_2411 Questions]

How are list-unsubscribes generated?

Show Suggested Answer Hide Answer
Suggested Answer: B

List-unsubscribes in SAP Emarsys refer to a standardized unsubscribe mechanism:

Option B: Correct. List-unsubscribes are generated when a recipient clicks the unsubscribe link in the email header, typically inserted via the List-Unsubscribe header (RFC 2369), which Emarsys supports for compliance.

Option A: Incorrect. Changing profile info may update preferences but doesn't trigger a list-unsubscribe.

Option C: Incorrect. Footer unsubscribe links typically lead to a preference center, not a list-unsubscribe.

Option D: Incorrect. Email client links (e.g., 'Report Spam') are not managed by Emarsys as list-unsubscribes.

The SAP Emarsys Help Portal under 'Email Compliance' details the header-based list-unsubscribe process.


by Pearly at Apr 03, 2025, 01:21 PM

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Edmond
2 months ago
Haha, this is a classic trick question. The answer has to be all of the above - recipients can unsubscribe in multiple ways.
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Yong
2 months ago
Seriously? This is too easy. The answer is clearly B - the Unsubscribe link in the email header. Next question, please!
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Elliot
3 months ago
I'm torn between B and C, but I'm going to have to go with C. The footer is where the Unsubscribe is always located.
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Suzi
3 months ago
Ooh, this one's tricky. I'll have to go with my gut and say C. The footer just seems more logical.
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Earleen
1 months ago
I'm not sure, but I think it's D. The email client usually provides an easy way to unsubscribe.
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Amber
2 months ago
I agree with you, I also think it's B. The header makes more sense for unsubscribing.
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Lenny
2 months ago
I think it's B. The Unsubscribe link in the email header is usually the easiest to find.
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Dewitt
3 months ago
I'm just going to go with B. Who actually reads the email footer anyway?
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Breana
2 months ago
Yeah, the footer is usually overlooked by most people.
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Zena
2 months ago
I always go for the Unsubscribe link in the header too.
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Judy
2 months ago
I agree, the Unsubscribe link in the email header is usually the easiest to find.
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Christene
2 months ago
I think B is the most common way people unsubscribe.
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Markus
3 months ago
This is a trick question - the correct answer is B and C. Recipients can use either the header or footer Unsubscribe link.
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Ronna
2 months ago
Oh, I see. Thanks for clarifying!
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Mary
2 months ago
No, it's actually B and C.
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Hortencia
2 months ago
I think the answer is B.
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Teri
3 months ago
Hmm, I think D makes the most sense. The email client provides the Unsubscribe mechanism.
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Antonio
3 months ago
I'd go with C. The footer is where the Unsubscribe link is usually located.
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Sherron
2 months ago
I always look for the Unsubscribe link in the footer, so I would choose option C as well.
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Kristofer
2 months ago
I think it could also be option B, some emails have the Unsubscribe link in the header.
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Bette
2 months ago
I agree, the footer is the most common place for the Unsubscribe link.
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Reyes
3 months ago
Definitely B - the Unsubscribe link in the email header is the standard way to opt out.
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Justine
2 months ago
I always look for that link when I want to stop receiving emails.
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Marti
2 months ago
That's correct. It's the most common way for people to unsubscribe.
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Timothy
3 months ago
B) A recipient opts out by using the Unsubscribe link in the email header.
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Arthur
3 months ago
I agree with both of you. List-unsubscribes can also happen when a recipient opts out by using the Unsubscribe link in the email footer or provided by the email client.
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Tamera
4 months ago
I believe list-unsubscribes are also generated when a recipient opts out by using the Unsubscribe link in the email header.
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Kent
4 months ago
I think list-unsubscribes are generated when a recipient changes their newsletter information in the account profile.
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