SAP Exam C_C4H22_2411 Topic 2 Question 8 Discussion

Actual exam question for SAP's C_C4H22_2411 exam

Question #: 8
Topic #: 2

[All C_C4H22_2411 Questions]

How are list-unsubscribes generated?

AA recipient changes his or her newsletter information in the account profile.

BA recipient opts out by using the Unsubscribe link in the email header.

CA recipient opts out by using the Unsubscribe link in the email footer.

DA recipient opts out by using the Unsubscribe link provided by the email client.

Show Suggested Answer

Suggested Answer: B

List-unsubscribes in SAP Emarsys refer to a standardized unsubscribe mechanism:

Option B: Correct. List-unsubscribes are generated when a recipient clicks the unsubscribe link in the email header, typically inserted via the List-Unsubscribe header (RFC 2369), which Emarsys supports for compliance.

Option A: Incorrect. Changing profile info may update preferences but doesn't trigger a list-unsubscribe.

Option C: Incorrect. Footer unsubscribe links typically lead to a preference center, not a list-unsubscribe.

Option D: Incorrect. Email client links (e.g., 'Report Spam') are not managed by Emarsys as list-unsubscribes.

The SAP Emarsys Help Portal under 'Email Compliance' details the header-based list-unsubscribe process.

by Pearly at Apr 03, 2025, 01:21 PM

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Edmond

9 days ago

Haha, this is a classic trick question. The answer has to be all of the above - recipients can unsubscribe in multiple ways.

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Yong

10 days ago

Seriously? This is too easy. The answer is clearly B - the Unsubscribe link in the email header. Next question, please!

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Elliot

11 days ago

I'm torn between B and C, but I'm going to have to go with C. The footer is where the Unsubscribe is always located.

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Suzi

12 days ago

Ooh, this one's tricky. I'll have to go with my gut and say C. The footer just seems more logical.

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Dewitt

19 days ago

I'm just going to go with B. Who actually reads the email footer anyway?

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Christene

2 days ago

I think B is the most common way people unsubscribe.

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Markus

23 days ago

This is a trick question - the correct answer is B and C. Recipients can use either the header or footer Unsubscribe link.

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Hortencia

2 days ago

I think the answer is B.

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Teri

1 months ago

Hmm, I think D makes the most sense. The email client provides the Unsubscribe mechanism.

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Antonio

1 months ago

I'd go with C. The footer is where the Unsubscribe link is usually located.

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Reyes

1 months ago

Definitely B - the Unsubscribe link in the email header is the standard way to opt out.

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Justine

I always look for that link when I want to stop receiving emails.

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Marti

4 days ago

That's correct. It's the most common way for people to unsubscribe.

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Timothy

19 days ago

B) A recipient opts out by using the Unsubscribe link in the email header.

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Arthur

1 months ago

I agree with both of you. List-unsubscribes can also happen when a recipient opts out by using the Unsubscribe link in the email footer or provided by the email client.

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Tamera

1 months ago

I believe list-unsubscribes are also generated when a recipient opts out by using the Unsubscribe link in the email header.

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Kent

2 months ago

I think list-unsubscribes are generated when a recipient changes their newsletter information in the account profile.

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