I like the idea of using a best practice template as a starting point, as suggested in option D. That could help us get a solid foundation to build from, even without any internal documentation.
Escalating to the project sponsors might be the safest bet here. If the customer doesn't have any documented processes, that's a pretty big red flag. We'll need their guidance to figure out the best path forward.
I'm a bit confused here. If the customer doesn't have any documented processes, should we really be jumping straight into a brainstorming session? Feels like we need to get a better handle on the current state first.
Hmm, this is a tricky one. Without any documented processes, I'd want to start by understanding the customer's goals and objectives to guide the discussion. Seems like option A could be a good place to start.
Option D? Really? Using a template without understanding the customer's needs is like trying to fit a square peg in a round hole. Where's the creativity, people?
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