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Free Salesforce Certified Agentforce Sales Consultant (Sales-Con-201) Exam Dumps August 2026

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Question No: 1

MultipleChoice

Cloud Kicks wants to help its sales reps identify stalled opportunities in a single view.

Which solution should the consultant recommend to meet the requirement?

Options

ACreate a Lightning Web Component.

BUse Deal Insights In Pipeline Inspection

CCreate a screen flow.

Answer
B

Question No: 2

MultipleChoice

The sales department at Cloud Kicks is growing quickly. New sales executives want to prioritize interacting with contacts who make or influence the decision to purchase Sales Cloud.

What should the consultant recommend to document the decision- makers and influencers?

Options

AUpdate Primary Contact on all Opportunities.

BUse Contact Roles on the Opportunity object.

CCreate @ report showing Contacts with executive job titles.

Answer
B

Question No: 3

MultipleChoice

Cloud Kicks needs to set sales quotas for all sales reps.

Which solution should the consultant consider?

Options

AUse the Data Import Wizard.

BEnable Forecast Quotas from Setup.

CAssign quota values by profile.

Answer
B

Question No: 4

MultipleChoice

Universal Containers uses Sales Territories and is working with a consultant to reassign Accounts into new territories.

Which attribute of Sales Territories should the consultant consider when developing the new territory model?

Options

AThe system administrator profile is required to run territory planning reports.

BA model must be activated in order to view reassigned accounts.

CAll Account assignment rules should be run when the model state is set to Planning.

Answer
B

Question No: 5

MultipleChoice

The leadership team at Cloud Kicks wants to improve the rate of user adoption of Sales Cloud.

Which option should the consultant recommend?

Options

AAdd Approval processes to enforce data standards.

BConduct a requirements workshop to gather user stories.

CUse a collaboration tool to gather feedback from users.

Answer
C

Question No: 6

MultipleChoice

Northern Trail Outfitters (NTO) finished implementing Sales Cloud for a mid-market sales team. Sales management wants to track data completeness.

Which common metric should the consultant recommend that NTO use to measure core Sales Cloud data?

Options

ARecord Count

BUser Adoption

CField Usage

Answer
C

Question No: 7

MultipleChoice

The sales team at Cloud Kicks has been late meeting project deadlines and missed multiple meetings.

What should the consultant recommend to the project manager?

Options

ABring additional resources from the consulting firm to the project.

BConfirm that the statement of work (SOW) Is realistic.

CRevisit the communication plan and set up more frequent check-ins.

Answer
C

Question No: 8

MultipleChoice

An executive at Cloud Kicks (CK) has asked its admin to create a diagram to show the high-level process areas within the business. CK plans to use the diagram to show the context

of a new area of the business within the overall business.

What should the admin create to meet this requirement?

Options

ASuppliers, Imports, Processes, Outputs, Customers (SIPOC) Diagram

BStrengths, Weaknesses, Opportunities, Threats (SWOT) Diagram

CValue Stream Map

DCapability Model

Answer
DExplanation

A SIPOC diagram is a tool that can be used to show the high-level process areas within a business, as well as the inputs and outputs of each process, and the suppliers and customers involved. It can help provide an overview of how a business operates and how different processes relate to each other. A SWOT diagram is used to analyze the strengths, weaknesses, opportunities, and threats of a business or a project. A value stream map is used to show the flow of value from customer demand to product delivery, and identify waste and improvement opportunities along the way. A capability model is used to describe the capabilities of a business or an organization, and how they support its goals and objectives

Question No: 9

MultipleChoice

Cloud Kicks just deployed Sales Cloud globally and wants to make sure that all of its users are using Salesforce. How should the consultant determine if all regions are using Salesforce?

Options

AAssign all users to a region, build a report using user login history, and filter on region.

BCreate an Opportunity report per region, filtering by User.

CAsk each regional sales manager to run the standard User Adoption report.

DInstall Salesforce Adoption Dashboards from the AppExchange and use the region chart.

Answer
DExplanation

The Salesforce Adoption Dashboards provide visibility into how users are adopting and interacting with Salesforce. The region chart shows the number of logins, page views, and other metrics by region. This can help the consultant determine if all regions are using Salesforce effectively.

Question No: 10

MultipleChoice

The Cloud Kicks (CK) IT team wants to enable Person Accounts in its Salesforce org.

Which three prerequisites must be met before the consultant can enable Person Accounts?

Choose 3 answers

Options

AUser Profiles with Read access to Accounts must also have Read access to Contacts.

BAt least one Record Type should be created for Accounts.

CThe CK customer portal must be disabled to allow Person Account self-registration in the future.

DThe organization-wide default sharing is set so either Contact is Controlled by Parent or both Account and Contact are Private.

EThe organization-wide default for both Accounts and Contacts should be set to Public Read/Write.

Answer
A, B, DExplanation

These are the prerequisites for enabling Person Accounts in a Salesforce org, as stated in the documentation. Person Accounts are a special type of account that combines account and contact data into a single record. They are useful for B2C scenarios where individuals are customers rather than organizations.

Question No: 11

MultipleChoice

Cloud Kicks is utilizing Advanced Currency Management. The sales director submitted a request to display the total amount of all the open opportunities related to the account on the Account page layout.

How should the consultant implement a solution to meet the requirement?

Options

AUse a record-triggered flow to set the value on the account.

BCreate a roll-up summary field on the Account object.

CUse 2 custom formula field on the Opportunity object,

Answer
AExplanation

To display the total amount of all the open opportunities related to the account on the Account page layout while using Advanced Currency Management, the consultant should use a record-triggered flow to set the value on the account. Advanced Currency Management complicates the use of standard roll-up summary fields due to multiple currency rates. A record-triggered flow can be configured to calculate the total amount of open opportunities and update a custom field on the Account record accordingly, ensuring the displayed amount is accurate and up-to-date.

Question No: 12

MultipleChoice

The admin at Cloud Kicks recently implemented Sales Cloud and needs to understand the adoption of Lightning Sales Console.

Options

ARun the Salesforce Optimizer.

BOpen the Lightning Usage App.

CCreate a custom report.

Answer
BExplanation

The Lightning Usage App in Salesforce provides insights into how users are adopting and using the Lightning Experience, including the Lightning Sales Console. It includes metrics such as daily active users, most visited pages, and feature usage. This tool is specifically designed to help administrators and consultants understand adoption patterns and areas that may need attention or additional training.

Lightning Usage App Overview

Monitor Adoption with the Lightning Usage App

Question No: 13

MultipleChoice

Cloud Kicks wants to set up Contacts and Accounts, where Contacts can be associated to multiple Accounts. Additionally, Cloud Kicks wants the ability to identify where activities are happening at the Account level.

Which two configurations will allow this setup?

Choose 2 answers

Options

ASet up Lookup fields on the Account for each tier of relationship.

BEnable the roll-up to a contact's primary account.

CAllow users to relate a Contact to multiple Accounts in Account settings.

DAdd relevant fields for Account Contact Relationship to the page layouts.

Answer
C, D

Question No: 14

MultipleChoice

The sales director at Universal Containers is concerned the percentage of all Opportunities marked Closed Won is lower than expected. The director wonders if sales reps are converting leads before enough information is known about the prospects.

Which two criteria should a consultant recommend to determine if a lead is qualified ?

Choose 2 answers

Options

AThe lead works for a well-known company.

BThe sales rep believes there is a strong likelihood of a sale to this lead.

CThe lead has submitted a written agreement to purchase.

DThe lead needs Universal Container's products and services.

Answer
A, B

Question No: 15

MultipleChoice

Universal Containers ts analyzing data to identify gaps, and wants to know which Accounts with open Opportunities are missing Contacts.

Which feature should a consultant recommend to build this report7

Options

ACustom report type

BCross filter

CJoined report

DCustom filter

Answer
B

Question No: 16

MultipleChoice

The executive sponsor at Northern Trail Outfitters wants Salesforce users to know when other users are out of office leveraging Chatter functionality.

What should the consultant recommend'

Options

ACreate an Out of Office group and add users to it.

BEnable Set Out of Office Messages on the user profile.

CCreate a form in Flow Builder to post Chatter notifications on records.

DImplement an email integration to post automatic Chatter notifications.

Answer
B

Question No: 17

MultipleChoice

The Northern Trail Outfitters sales team has reported that many of the Leads they receive are missing an email address or phone number.

Which two approaches should a consultant recommend to address this problem'

Choose 2 answers

Options

ARequire Phone and Email fields on the Lead object.

BCreate a Validation Rule that requires either a Phone or Email.

CConfigure Assignment Rules to only assign Leads with Phone or Email.

DRequire Phone and Email fields on the Lead page layout.

Answer
B, D

Question No: 18

MultipleChoice

A sales manager at universal Containers wants to give a sales operations user access to the team's forecast. The sales manager is the forecast manager. The sales operations user will need to report on the forecast.

How can the sales operations user get access to the forecast data for the sales manager's team?

Options

AThe consultant can enable the ''View All Forecasts' permission on the sales operations profile.

BThe sales manager can temporarily assign the sales operations user as the manager of the forecast.

CThe consultant can create a custom report type on the forecast and share it with the sates operations user.

DThe sales manager can share the forecasts page with the sales operations user.

Answer
C

Question No: 19

MultipleChoice

Each year, representatives from Universal Containers attend two major industry conferences that generate a large volume of leads. After Leads have been converted to Opportunities, a few months later, the team wants to determine the ROI for each industry conference.

Which solution should the consultant recommend?

Options

ACreate a multi-select picklist and ask representatives to select which conference(s) influenced the lead.

BCreate the Campaigns related list on the Lead page layout, and associate new leads with a campaign.

CCreate a Chatter group for each conference and mention this group on all new leads.

DCreate industry events as campaigns, add leads as Campaign Members, and utilize Customizable Campaign Influence.

Answer
D

Question No: 20

MultipleChoice

The consultant at Universal Containers recently enabled forecasts. A sales manager is concerned that all open Opportunities appear in the Pipeline forecast category. Opportunities in Perception Analysis and Proposal/Price Quote stages should appear in the Best Case category. Opportunities in the Negotiation/Review stage should appear in the Commit category.

How should a consultant ensure Opportunities appear in the correct forecast categories?

Options

AMap Opportunity stages to the appropriate forecast categories.

BCreate a field update with Process Builder to update the forecast category based on the Opportunity stage.

CEdit the probability percentage on Opportunity stage picklist values.

DUpdate the Opportunity stage picklist value labels to match the category to which they should be assigned.

Answer
A

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