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Salesforce CRT-211 Exam

Certification Provider: Salesforce
Exam Name: Prepare for your Advanced Administrator Certification Exam
Number of questions in our database: 231
Exam Version: Nov. 22, 2022
CRT-211 Exam Official Topics:
  • Topic 1: Service Cloud Console Toolkit/ Change Management Options
  • Topic 2: Data Quality Features and Policies/ Determining Appropriate Sharing Solutions
  • Topic 3: Products, Price Books, Schedules, and Quotes/ Salesforce Security and Custom Objects
  • Topic 4: Sales, Service, and Content Applications/ Automation, Change Management, and Auditing
  • Topic 5: Salesforce Knowledge/ Restricting and Extending Object, Record, and Field Access
  • Topic 6: Process Automation Tools and Best Practices/ Content Management/ Report Types/ Dashboards
  • Topic 7: Analytics and Data Management/ Deployment Tools/ Territory Management
  • Topic 8: Auditing and Monitoring/ Data Relationships/ Creating Reports

Free Salesforce CRT-211 Exam Actual Questions

The questions for CRT-211 were last updated On Nov. 22, 2022

Question #1

The sales manager at Cloud Kicks (CK) wants to make sure the accounts that CK serves are happy. One way they track this is by how many open cases an account has with CK. The sales manager asks CK's administrator to build a report to show Accounts with Open Cases.

What report type would this be?

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Correct Answer: C

Question #2

AW Computing continues to grow and has concerns about the volume of sensitive data being stored in its org. The administrator suggests utilizing Salesforce Shield.

What should the team consider before Implementing Salesforce Shield?

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Correct Answer: B

Question #3

The Cloud Kicks security team has seen an increase in unattended device attacks, where hackers can view sensitive information when users leave devices unlocked in public settings. The security team wants to ensure Salesforce data cannot be viewed after 10 minutes of inactivity.

What is the recommended security setting to configure?

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Correct Answer: D

Question #4

The administrator at Cloud Kicks recently replaced several case workflow rules with a single before save flow. Since this change, some cases are routing In unexpected ways.

What could be the cause or the charges to routing?

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Correct Answer: B

Question #5

A sales rep at Ursa Major Solar was assigned to a role under their manager and is the record owner of several opportunities; however, the sales rep is missing from the manager's forecast.

What should the administrator review to solve this issue?

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Correct Answer: B

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