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Salesforce Community Cloud Consultant Exam
- Topic 1: Explain how to configure template components for given requirements/ Determine the appropriate security model for a given use case
- Topic 2: Identify when to integrate Salesforce products into a Community/ Describe the process for translating a Community
- Topic 3: Given a scenario, determine the steps to set up reputation levels in a Community/ Evaluate the infrastructure of a Community
- Topic 4: Given a scenario, determine the steps to provision Community users/ Determine the steps to create and configure Lightning pages
- Topic 5: Given a scenario, determine the steps to create recommendations in a Community/ Describe capabilities of different deployment types
- Topic 6: Determine the steps to set up Community dashboards and insights/ Given a scenario, determine which limits will influence a Community
- Topic 7: Outline the considerations required for a successful Community rollout/ Identify the methods to personalize content for users
- Topic 8: Describe the capabilities of Communities Search/ Evaluate integration strategies for a given use case
- Topic 9: Identify the Community user login requirements/ Determine the mobility requirements for a Community
- Topic 10: Determine the steps to build a public Community/ Explain how to set up a custom domain for a Community
- Topic 11: Explain the multilingual capabilities in Communities/ Determine security requirements given a scenario that includes collaboration
- Topic 12: Determine the steps to install and set up Lightning components/ Given a scenario including Community member Persona information
Free Salesforce Salesforce Community Cloud Consultant Exam Actual Questions
The questions for Salesforce Community Cloud Consultant were last updated On 20-05-2021
How Should the Salesforce Admin meet these requirements? Universal Containers need a Community for distributors who manage their sales with the following requirements: Each distributor has multiple users. Users within the same distributor should be able to talk to each other. Users should not be able to talk with users from other distributors. Knowledge articles and other Community features should be the same for all distributors.
Which two actions should the Salesforce Admin take to meet these requirements? Universal Containers is launching a support Community with the following requirements:* The Community will be launched on the existing Salesforce org leveraged by the internal support team. The Napili template must be used.* The following support channels need to be provided on the Community: Live Chat, Click to Call, and Case Creation Form.* They have 50 Salesforce Live Agent Licenses provisioned in their org.
How should the Salesforce Admin meet this requirement? Universal Containers creates a Community for their partners. Members of the Community should not be able to participate in discussions with other members. However, users from the same partner should be able to hold discussions amongst themselves.
Universal Containers wants to build a Community for all their employees. Currently, some oftheir employees are NOT Salesforce users.How should the Salesforce Admin enable access to the Community for the users who are currentlyNOT Salesforce users?
Universal Containers launches a Partner Community for their resellers who have access to Leads,Opportunities, and Dashboards.Universal Containers has the following requirements to support their partners during the sales cycle: - Universal Containers can engage with partners during the Sales cycle. - Universal Containers can have internal discussion NOT visible to partners. - The Channel Manager can bring any Universal Containers Employee to the discussion - Universal Contianers employees may or may NOT have access to the Partner CommunityHow should a Salesforce Admin fulfil those requirements?
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