Salesforce ADX-271 Exam

Certification Provider: Salesforce

Exam Name: Salesforce Certified Community Cloud Consultant

Number of questions in our database: 167

Exam Version: Jan. 24, 2023

ADX-271 Exam Official Topics:

Topic 1: Build a Community Using the Customer Service Template/ Install Community Dashboards and Insights
Topic 2: Community Limits, Licensing, and Users/ Self-Service/Public Communities
Topic 3: What are Communities and How Do They Work/ Build a Partner Community
Topic 4: Keeping the Community Active and Engaged/ Data Categories and Knowledge
Topic 5: Implementing Communities/ Security and Customization/ Knowledgeable People
Topic 6: Self-Service Communities/ Lightning Templates/ More Experience Builder

Free Salesforce ADX-271 Exam Actual Questions

The questions for ADX-271 were last updated On Jan. 24, 2023

Question #1

Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app

Whet should NTO consider when building the MR help desk app?

AHR user profits is only available in Enterprise and Performance Editions with HR permission sat license.

BMR user profile is only available in Employee Cloud with Employee permission set license.

CThe HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org.

DThe HR help desk app can centralize knowledge and self service in to one experience site.

Reveal Solution

Correct Answer: C

Question #2

Universal containers is building a Customer Community. What can the administrator add to the navigation menu?

Select one or more of the following:

ASalesforce objects, topics, external URL, Lightning component, Community pages

BSalesforce objects. Global actions, Community pages, external URL

CSalesforce objects, topics, Community pages, external URL, forecast

DSalesforce objects. Community pages, app launcher, external URL

Reveal Solution

Correct Answer: A

Question #3

Universal Containers has created a new LightningCommunity in the sandbox using the partner central template. The partner Community is built using standard Lightning components, custom Lightning components, and object pages. What should the admin use to migrate changes from sandbox to production?

Select one or more of the following:

AMetadata AP

BForce.com IDE

CTemplate export

DChange sets

Reveal Solution

Correct Answer: D

Question #4

Universal Containers needs to set up a custom domain to create a branded community experience with increased domain security. Which three steps should a Salesforce admin take to meet these requirements? Choose 3 answers

Select one or more of the following:

AConfigure profile/permissions for a public user

BIn setup, select domains and click add a domain

CSelect the option to allow Advanced Security in Community Management

DAdd the certificate that supports the specified domain

ECreate a new certificate using certificate and key management

Reveal Solution

Correct Answer: A, C, D

Question #5

The product marketing team is revising its product data sheets and FAQ documentation to msupport major upgrades across the product line. Preliminary analysis shows the new articles have fewer views in the Partner and Customer Communities than expected.

What are three ways to increase the visibility of these Knowledge articles? Choose 3 answers

Select one or more of the following:

AUse the Recommendations component to promote specific articles to defined groups of users (Channels)

BPlace hotlink URLs to these topics in the header component

CCreate a new navigational topic for 'New Products' and make sure the new articles are massigned to that user

DMake sure that the right fields in the Knowledge object are indexed to improve results in the Universal Search component

EUse the Featured Topics component to promote the topics related to these new articles

Reveal Solution

Correct Answer: A, C, E

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