Salesforce ADX-271 Exam

Certification Provider: Salesforce

Exam Name: Salesforce Certified Community Cloud Consultant

Number of questions in our database: 167

Exam Version: May. 27, 2023

ADX-271 Exam Official Topics:

Topic 1: Build a Community Using the Customer Service Template/ Install Community Dashboards and Insights
Topic 2: Community Limits, Licensing, and Users/ Self-Service/Public Communities
Topic 3: What are Communities and How Do They Work/ Build a Partner Community
Topic 4: Keeping the Community Active and Engaged/ Data Categories and Knowledge
Topic 5: Implementing Communities/ Security and Customization/ Knowledgeable People
Topic 6: Self-Service Communities/ Lightning Templates/ More Experience Builder

Free Salesforce ADX-271 Exam Actual Questions

The questions for ADX-271 were last updated On May. 27, 2023

Question #1

DreamHouse Realty (DR) has active participation of home owners and prospective buyers in its Experience Cloud site that uses Chatter. Recently, DR observed a significant number of comments being marked as spam. OR's Salesforce and Security teams did further analysis and identified the posts made by the spammers.

OR's Management team has decided to remove all the spammers' posts and comments from the Experience Cloud site.

What should the Experience Cloud consultant recommend to remove them?

AUtilize the Insights reports by creating and using a custom action to remove all the spammers' posts and comments.

BSubmit a high-priority case with Salesforce Support to remove all of the spammers' posts and comments. The site will be under maintenance state until resolution.

CExperience Cloud site managers, moderators, and admms work together to remove all the spammers' posts and comments manually.

DEnable Experience Cloud Einstein features to remove all the spammers' posts and comments as a background action.

Reveal Solution

Correct Answer: A

Question #2

Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff.

Which user visibility setting needs to be enabled at a minimum?

APortal User Visibility

BSite User Visibility

CGuest User Visibility

DCommunity User Visibility

Reveal Solution

Correct Answer: B

Question #3

Universal Containers is implementing a customer community.

What sharing mechanism should be used to allow customers to view their own cases even after those cases are assigned to a support agent?

AOWD and Apex Sharing

BSharing Set

CCase co-ownership using Super User access

DSharing Map and custom permission set

Reveal Solution

Correct Answer: B

Question #4

Ursa Major Solar (UM5) works with local installation companies. The installers need to collaborate with their co-workers as well as with UMS staff.

Which user visibility setting needs to be enabled at a minimum?

APortal User Visibility

BSite User Visibility

CGuest User Visibility

DCommunity User Visibility

Reveal Solution

Correct Answer: B

Question #5

Northern Trail Outfitters (NTO) is punning to create an HR help desk for Its employees. IT recommends using Experience Cloud to build the HR help desk app

Whet should NTO consider when building the MR help desk app?

AHR user profits is only available in Enterprise and Performance Editions with HR permission sat license.

BMR user profile is only available in Employee Cloud with Employee permission set license.

CThe HR help desk app can centralize Chatter from all related active Experience Cloud sites in the org.

DThe HR help desk app can centralize knowledge and self service in to one experience site.

Reveal Solution

Correct Answer: C

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