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Universal Containers (UC) is migrating from a legacy case management system to
Salesforce. UC would like to retain the existing parent-child relationships between cases.
What should a consultant recommend?
Suggested Answer: C
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To retain existing parent-child relationships between cases when migrating to Salesforce, it is crucial to migrate parent and child cases together. This ensures that the hierarchical structure is preserved in Salesforce, maintaining the context and relationships essential for case management.
3 comments · newest first
MO
Moon
1 hour ago
I practiced a similar question, and I believe migrating child cases first could lead to issues since they rely on the parent cases being in place.
SH
Shenika
5 days ago
I'm not entirely sure, but I remember something about needing to maintain relationships, so maybe migrating them together could work?
FR
Francene
10 days ago
I think we should migrate parent cases first because they establish the main structure for the child cases.