Salesforce Exam Service Cloud Consultant Topic 8 Question 75 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 75
Topic #: 8

[All Service Cloud Consultant Questions]

Universal Containers is using Service Cloud for customer entry and case management, but order fulfillment, inventory, invoicing, and financial

data are stored in other systems.

Which solution should a consultant recommend for integration?

AUtilize Apex with integrated External Objects.

BUtilize an AppExchange integration package.

CUtilize MuleSoft to integrate the systems.

Show Suggested Answer

Suggested Answer: B

by Portia at Aug 10, 2023, 06:57 PM

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Denise

9 days ago

Apex with External Objects? That's like trying to assemble IKEA furniture with a sledgehammer. Definitely going with the AppExchange package for this one.

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Leslie

12 days ago

I prefer utilizing an AppExchange integration package, it's easier to implement.

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Janna

17 days ago

I agree with Willard, MuleSoft is a powerful integration tool.

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Willard

21 days ago

I think we should utilize MuleSoft to integrate the systems.

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