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Salesforce Exam Service-Cloud-Consultant Topic 8 Question 57 Discussion
Actual exam question for
Salesforce's
Salesforce Certified Service Cloud Consultant exam
Question #: 57
Topic #: 8
[All Salesforce Certified Service Cloud Consultant Questions]
Topic #: 8
Universal Containers wants to automate case management for the web support team. When new cases come in from the website they should be routed to the support team to work in the order that they are submitted.
Which approach should a Consultant implement?
Suggested Answer:
D
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