Salesforce Exam Service Cloud Consultant Topic 3 Question 95 Discussion

Actual exam question for Salesforce's Service Cloud Consultant exam

Question #: 95
Topic #: 3

[All Service Cloud Consultant Questions]

Cloud Kicks is changing its case management system to Salesforce. All active accounts,

contacts, and closed cases for the past 5 years need to be migrated to Salesforce for go-live.

Which approach should a consultant use for data migration?

APrepare, Plan, Test, Validate, Execute

BPlan, Prepare, Execute, Test, Validate

CPlan, Prepare, Test, Execute, Validate

Show Suggested Answer

Suggested Answer: C

For providing executives and service managers with quick access to agent, team, and call center KPIs, utilizing Einstein Analytics for Service Cloud is recommended. This solution offers advanced analytics and visualization capabilities, enabling the creation of dashboards that provide real-time insights tailored to different organizational levels, based on their data access.

by Josphine at Jul 14, 2024, 10:56 PM

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Tammara

1 months ago

Haha, this question is a piece of cake! Clearly, C is the correct answer. Anyone who's ever moved data from one system to another knows you gotta Test before you Execute, am I right?

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Marleen

7 days ago

I agree with the user comment, C is the correct answer. Testing before executing is crucial for data migration.

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Joanne

14 days ago

I disagree, B is the way to go. Planning and preparing should come before executing and testing.

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Jonell

16 days ago

I think A is the best approach. You need to prepare and plan before testing and executing.

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Lynelle

2 months ago

I'm torn between B and C, but I think C is the winner. The logical flow of Plan, Prepare, Test, Execute, Validate just makes more sense to me.

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Wayne

2 days ago

I see your point, but I still think C is the best approach for data migration.

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Lashonda

6 days ago

I think B might work better because testing should come before executing.

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Nickie

7 days ago

I agree with you, C does seem like the logical choice.

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Tesha

2 months ago

Option A seems a bit out of order to me. I'd prefer to have the testing and validation steps later in the process, after the data is actually migrated.

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Dana

2 months ago

I prefer option B) Plan, Prepare, Execute, Test, Validate. It seems more logical to me.

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Nicolette

2 months ago

I agree with Elke. It makes sense to test and validate before executing the data migration.

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Elke

2 months ago

I think the approach should be A) Prepare, Plan, Test, Validate, Execute.

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Bobbye

2 months ago

Hmm, I think option C is the way to go. Planning and preparing the data first, then testing it, executing the migration, and finally validating the results sounds like a solid approach.

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Bev

30 days ago

I think option B could work too, planning and preparing before executing and testing the migration.

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Pamella

1 months ago

I see your point, but I still think option C is the best approach for a smooth data migration process.

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Juliann

1 months ago

I think option A might be better, preparing and planning first before testing and executing.

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Odette

1 months ago

I agree, option C seems like the most logical sequence of steps for data migration.

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