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Salesforce Exam Salesforce Sales Representative Topic 7 Question 28 Discussion

Actual exam question for Salesforce's Salesforce Sales Representative exam
Question #: 28
Topic #: 7
[All Salesforce Sales Representative Questions]

An experienced sales representative has several new leads and wants to understand their pain points and decide if the company can meet their needs.

At which stage should the sales rep complete a qualification call with the new leads?

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Suggested Answer: A

Appreciating the customer's time is a communication approach that fosters trust by acknowledging and respecting the value of their time. This approach involves being punctual for meetings, ensuring communications are concise and relevant, and expressing gratitude for their engagement. Building trust with customers is foundational to long-term relationships, and demonstrating respect for their time is a tangible way to show that their needs and priorities are taken seriously. Salesforce highlights the importance of trust in customer relationships and recommends practices that contribute to a respectful and professional interaction.


by Amie at Jul 16, 2024, 02:19 AM

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Sharee
1 months ago
Prospecting, no doubt. Qualification calls are where the magic happens - or at least where the sales commissions start rolling in!
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Jaleesa
13 days ago
Definitely! That's the perfect time to qualify the leads and see if they're a good fit.
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Cristal
14 days ago
A) Prospecting
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Tyisha
1 months ago
Hmm, I'd go with Prospecting. Can't wait to see what kind of 'pain points' these leads have. Sounds like a real laugh riot!
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Esteban
1 months ago
Relationship building, all the way! Building trust is so important before diving into the nitty-gritty.
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Isadora
6 days ago
C) Research
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Jesus
1 months ago
B) Relationship building
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Lili
1 months ago
A) Prospecting
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Sarah
1 months ago
I think Research is the key here. Gotta do our homework before jumping into the qualification call.
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Emelda
15 days ago
C) Research
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Desire
29 days ago
B) Relationship building
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Aja
1 months ago
A) Prospecting
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Tonja
2 months ago
Definitely the Prospecting stage! That's where we really get to know our leads and understand their pain points.
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Wilford
2 days ago
Research is important too, but the qualification call typically happens during the Prospecting stage to really understand the leads' needs.
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Una
7 days ago
C) Research
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Marta
12 days ago
Yes, that's correct. Prospecting is the stage where we gather information about the leads and determine if they are a good fit for our company.
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Ricarda
1 months ago
A) Prospecting
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Julene
2 months ago
I believe the qualification call should happen during the prospecting stage to ensure the leads are a good fit for the company.
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Harrison
2 months ago
I agree with Ronny. It's important to understand the leads' pain points before investing time in building a relationship.
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Ronny
2 months ago
I think the sales rep should complete a qualification call during the research stage.
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