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Salesforce Exam Salesforce Sales Representative Topic 3 Question 37 Discussion

Actual exam question for Salesforce's Salesforce Sales Representative exam
Question #: 37
Topic #: 3
[All Salesforce Sales Representative Questions]

A sales representative proposes an engagement solution that works seamlessly across all media to a customer.

Which strategy supports the solution?

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Suggested Answer: B

When a sales representative conducts a 9-month check-in and identifies an additional product that could enhance customer value and adoption, they are utilizing the customer success concept of 'Innovate together.' This approach involves working collaboratively with the customer to find new solutions and opportunities that can drive further success and value from the partnership. By proactively suggesting products or services that complement previous purchases, the sales rep is helping the customer to innovate and achieve better results, reinforcing the relationship and demonstrating ongoing commitment to the customer's success.


by Dorathy at Oct 18, 2024, 06:52 PM

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Veronika
1 months ago
If the customer doesn't have a social media presence, C) is out the window. Better stick with the classic B) Two-way dialogue.
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Eliz
1 months ago
I'm torn between B) and C), but I'll go with B. Two-way dialogue is the key to building meaningful relationships with customers.
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Wade
17 days ago
User 3: Two-way dialogue definitely helps in understanding customer needs better.
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Natalya
28 days ago
User 2: I agree, it's important to have open communication with customers.
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Vincenza
1 months ago
User 1: I think two-way dialogue is crucial for building strong relationships with customers.
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Antonio
2 months ago
A) Multi-channel seems like the obvious choice here. You need to leverage all available channels to reach the customer effectively.
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Katy
15 days ago
C: Social networks can also be a great tool to connect with customers and build relationships.
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Heidy
23 days ago
B: I agree, having a presence across all media channels is crucial for engagement.
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Shizue
1 months ago
A: Multi-channel is definitely the way to go. We need to be where the customers are.
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Tegan
2 months ago
Hmm, I'd go with C) Social networks. These days, social media is the way to go for a truly integrated marketing strategy.
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Jutta
2 months ago
I think the answer is B) Two-way dialogue. A seamless engagement solution across all media channels requires a two-way communication approach.
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Krystina
23 days ago
User 4: Social networks can be helpful in reaching a wider audience.
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Noel
28 days ago
User 3: Multi-channel could also support the solution.
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Niesha
1 months ago
User 2: I agree, two-way dialogue allows for better communication.
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Alpha
1 months ago
User 1: I think the answer is B) Two-way dialogue.
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Minna
2 months ago
I believe social networks could also support the solution, as they are a popular platform for customer engagement.
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Edna
2 months ago
I agree with Jovita, having a multi-channel approach is key for seamless engagement.
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Jovita
2 months ago
I think the strategy that supports the solution is multi-channel.
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