Deal of The Day! Hurry Up, Grab the Special Discount - Save 25% - Ends In 00:00:00 Coupon code: SAVE25
Welcome to Pass4Success

- Free Preparation Discussions
Mail Us support@pass4success.com
Location US
Mob_nav_barsMENU

Salesforce Exam Salesforce Sales Representative Topic 3 Question 24 Discussion

Actual exam question for Salesforce's Salesforce Sales Representative exam
Question #: 24
Topic #: 3
[All Salesforce Sales Representative Questions]

A new sales representative is taking over an account and has a goal to develop a relationship with the key stakeholders previously managed by a different sales rep.

What is the first step to building trust with these stakeholders?

Show Suggested Answer Hide Answer
Suggested Answer: B

When a sales representative conducts a 9-month check-in and identifies an additional product that could enhance customer value and adoption, they are utilizing the customer success concept of 'Innovate together.' This approach involves working collaboratively with the customer to find new solutions and opportunities that can drive further success and value from the partnership. By proactively suggesting products or services that complement previous purchases, the sales rep is helping the customer to innovate and achieve better results, reinforcing the relationship and demonstrating ongoing commitment to the customer's success.


by Kirk at May 31, 2024, 07:18 AM

Limited Time Offer

25%

Off

Get Premium Salesforce Sales Representative Questions as Interactive Web-Based Practice Test or PDF

Contribute your Thoughts:

Submit Cancel
Lajuana
2 months ago
Using a multi-channel approach is a good idea, but I think it's better to start with a personal touch. You know what they say, 'the personal touch is the magic touch'.
upvoted 0 times
...
Lorenza
2 months ago
Reviewing the records left by the previous rep is also important. You can't just wing it and hope for the best. Gotta do your homework!
upvoted 0 times
Werner
25 days ago
C) Use a multi-channel approach to present an update on current product offerings.
upvoted 0 times
...
Wendell
26 days ago
B) Review records the previous rep left to understand the needs of the stakeholders.
upvoted 0 times
...
Nicholle
1 months ago
A) Set up an introductory meeting and explain the reason for the transition.
upvoted 0 times
...
...
Levi
2 months ago
I agree, setting up an introductory meeting is crucial. It's like a first date - you need to make a good first impression!
upvoted 0 times
Nieves
26 days ago
C) Use a multi-channel approach to present an update on current product offerings.
upvoted 0 times
...
Annamaria
2 months ago
B) Review records the previous rep left to understand the needs of the stakeholders.
upvoted 0 times
...
Therese
2 months ago
A) Set up an introductory meeting and explain the reason for the transition.
upvoted 0 times
...
...
Mariann
3 months ago
I think the first step is to set up an introductory meeting and explain the reason for the transition. Building trust starts with open and transparent communication.
upvoted 0 times
Mignon
2 months ago
B) Review records the previous rep left to understand the needs of the stakeholders.
upvoted 0 times
...
Eleonora
2 months ago
A) Set up an introductory meeting and explain the reason for the transition.
upvoted 0 times
...
...
Kayleigh
3 months ago
I believe reviewing the records left by the previous rep is crucial to understand the stakeholders' needs before moving forward.
upvoted 0 times
...
Elouise
3 months ago
I agree with Ilene. It's important to establish communication and transparency from the start.
upvoted 0 times
...
Ilene
3 months ago
I think the first step should be setting up an introductory meeting to explain the transition.
upvoted 0 times
...

Save Cancel