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Salesforce Exam Salesforce Sales Representative Topic 3 Question 46 Discussion

Actual exam question for Salesforce's Salesforce Sales Representative exam
Question #: 46
Topic #: 3
[All Salesforce Sales Representative Questions]

In addition to learning more about customers, what does customer-centric discovery allow a sales representative to do?

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Suggested Answer: C

Co-creating strategies based on confirmed challenges is what customer-centric discovery allows a sales rep to do, in addition to learning more about customers. Customer-centric discovery is the process of asking questions and listening to customers to understand their situation, needs, goals, and challenges. Co-creating strategies means working with customers to design and propose solutions that can address their confirmed challenges and deliver value and outcomes. Co-creating strategies helps to build trust and rapport, demonstrate expertise and differentiation, and influence purchase decisions.


by Torie at May 04, 2025, 04:04 PM

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Fatima
24 days ago
C) Co-create strategies based on confirmed challenges. Duh, that's the whole point of cusLorrianeer-centric discovery. I thought this was supposed to be a challenge.
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Sage
4 days ago
Exactly, customer-centric discovery is all about collaborating with the customer to address their specific needs.
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Mike
7 days ago
C) Co-create strategies based on confirmed challenges.
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Bernardine
10 days ago
B) Pitch a product regardless of the customer's need.
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Vesta
17 days ago
A) Present pricing and contracts as quickly as possible.
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Lorriane
1 months ago
Pitching a product regardless of the cusLorrianeer's needs? That's a bold move, Cotton. Let's see if it pays off for them.
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Reita
24 days ago
User 2: A) Present pricing and contracts as quickly as possible.
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Vivienne
26 days ago
User 1: C) Co-create strategies based on confirmed challenges.
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Tijuana
1 months ago
I believe presenting pricing and contracts quickly is not the main focus of customer-centric discovery.
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Dominga
2 months ago
Exactly, it's not about pitching a product quickly, but about solving the customer's problems.
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William
2 months ago
I agree with Emilio. It helps us co-create strategies based on those challenges.
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Florinda
2 months ago
Co-creating strategies with the customer? Sounds like a lot of work, but I guess that's what they pay us for, right?
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Alonso
And in the end, it can lead to stronger relationships and more successful sales.
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Natalie
10 days ago
Exactly, it's about finding the right fit for the customer rather than just pushing a product.
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Youlanda
13 days ago
It may be more work, but it leads to better solutions tailored to their needs.
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Ozell
17 days ago
Yes, co-creating strategies helps us address the customer's specific challenges.
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Emilio
2 months ago
I think customer-centric discovery allows us to understand the customer's challenges better.
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