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A Media Cloud customer is already running Advertising Sales Management (ASM) on an org and wants to upgrade from an older release to a newer release.
What should a Consultant do before migration?
Suggested Answer: C
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Comprehensive and Detailed Explanation From Exact Extract:
Before migrating ASM to a newer release, it is crucial to take a backup of any customized or modified components in the existing (older) release to avoid losing customizations. Newer components should not be customized before migration. Activating new LWC and FlexCards is a post-migration step.
ASM Upgrade and Migration Best Practices
https://help.salesforce.com/s/articleView?id=sf.media_cloud_asm_upgrade.htm&type=5
19 comments · newest first
JU
Julie
23 days ago
C is the safest bet here.
KA
Kati
28 days ago
Yes, migration first, then enhancements.
BO
Bok
1 month ago
That can come after the backup, I believe.
EV
Eve
1 month ago
What about activating new features?
JU
Julie
1 month ago
Agreed! Better safe than sorry.
KA
Kati
2 months ago
Right! C ensures everything is safe.
BO
Bok
2 months ago
Still, you can't risk losing customizations.
EV
Eve
2 months ago
But what if they need the newer components?
JU
Julie
2 months ago
Definitely! Option C makes the most sense.
KA
Kati
2 months ago
I think taking a backup is crucial.
EL
Elouise
2 months ago
Surprised that some might skip backups entirely!
TA
Tambra
3 months ago
Agreed, backups are crucial!
GL
Glenna
3 months ago
Wait, shouldn't we back up the newer components as well?
DU
Dusti
3 months ago
I think customizing the new components is a must too.
TA
Tanja
3 months ago
Definitely take a backup of older ASM components first!
TU
Tu
3 months ago
I vaguely recall that modifying components before migration could cause issues, so I think we should avoid option B. But I’m not entirely sure.
EL
Elenore
4 months ago
I’m a bit confused about whether we need to activate the new components first or just focus on backups. I feel like option D might be too early in the process.
FR
Frederica
4 months ago
I remember a practice question where we had to consider backups before upgrades. I feel like option C makes the most sense since we want to preserve customizations.
BR
Brittney
4 months ago
I think we should definitely take a backup of the older ASM components, but I'm not sure if it's option A or C.