Salesforce Exam Salesforce Maps Professional Topic 2 Question 33 Discussion

Actual exam question for Salesforce's Salesforce Maps Professional exam

Question #: 33
Topic #: 2

[All Salesforce Maps Professional Questions]

An international client is facing difficulties when geocoding local addresses on their records using Salesforce Maps. What are the two initial troubleshooting steps the consultant should take to address this issue?

ACheck Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region

BUse Maps Clear coordinates action to clear coordinates and geocode records again

CAssess the quality and structure of the address information on the client's records

DCheck the Permission set assignment configuration for Maps users

Show Suggested Answer

Suggested Answer: B

Users can create and edit a Route or Schedule from both desktop and mobile devices using Salesforce Maps.On the desktop, users can access the Routes tab to create a new route, import events from their Salesforce calendar, add markers, favorite locations, or points of interest, optimize the route, lock the stop order, and print or email the route1.On the mobile device, users can access the Routes feature to create a new route, add accounts or contacts from their map or list view, optimize the route, lock the stop order, and get directions using their preferred navigation app2.Users can also sync their routes between desktop and mobile devices3.Reference:

1: Create a Route in Maps | Salesforce Help2

2: Routes Feature | Salesforce Maps Mobile User Guide

3: Sync Routes Between Desktop and Mobile | Salesforce Maps Mobile User Guide

: https://help.salesforce.com/s/articleView?id=sf.maps_mobile_routes.htm&type=5 : https://help.salesforce.com/s/articleView?id=sf.maps_mobile_sync_routes.htm&type=5

by Arlette at Oct 22, 2024, 07:43 AM

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Sharika

1 months ago

Option A is a must-do. Knowing the geocoding coverage is essential before even attempting the other steps. Gotta start with the basics, right?

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Ashlee

2 months ago

Haha, I bet the client's addresses are all in Klingon or something. Good luck to the consultant on this one!

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Berry

16 days ago

Haha, I bet the client's addresses are all in Klingon or something. Good luck to the consultant on this one!

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Carla

22 days ago

C) Assess the quality and structure of the address information on the client's records

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Glory

28 days ago

A) Check Salesforce Help for the Maps Geocoder coverage table to determine what's the level of geocoding coverage for the client's region

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Jerry

2 months ago

I agree with Latonia, but I'd also add B to the mix. Clearing the coordinates and trying again can sometimes fix these kinds of problems.

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Latonia

2 months ago

C and D seem like the most logical steps to me. Checking the address data quality and user permissions are crucial for troubleshooting geocoding issues.

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Henriette

3 days ago

That's true, those initial troubleshooting steps can provide valuable insights into the problem.

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Pearly

4 days ago

I think checking the geocoding coverage table and clearing coordinates could also help pinpoint the issue.

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Lizette

7 days ago

I agree, the quality of address data and user permissions can greatly impact geocoding accuracy.

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Dulce

1 months ago

Agreed. It's essential to ensure that the address information is structured correctly and that Maps users have the necessary permissions to access geocoding features.

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