Salesforce Exam Salesforce Hyperautomation Specialist Topic 1 Question 9 Discussion

Actual exam question for Salesforce's Salesforce Hyperautomation Specialist exam

Question #: 9
Topic #: 1

[All Salesforce Hyperautomation Specialist Questions]

A non-technical employee from AnyAirlines creates a hyperautomation solution. The solution needs to meet the following criteria:

The process needs to begin when a record is created in Salesforce.

Then, it needs to pass data to a pre-existing RPA process which includes a User Task for data integrity purposes.

The output of the RPA process needs to be used to create a record in NetSuite.

According to best practices, how should this automated process be structured?

A1. A MuleSoft Composer flow triggers on the creation of the record and calls the RPA process.
2. Then, the same flow uses the response to create a record in NetSuite.
B 1. A Salesforce flow triggers on the creation of the record and calls too RPA process.
2. Then, the same flow uses the response to create a record in NetSuite.

C1. A MuleSoft Composer flow triggers on the creation of the record and calls the RPA process.
2. Then, a second MuleSoft Composer flow triggers when the RPA process is completed and creates a record in NetSuite.

D1. A Salesforce flow triggers on the creation of the record and makes an outbound request to a MuleSoft Composer flow.
2. Then, the same MuleSoft Composer flow calls the RPA process and uses the result to create a record in NetSuite.

Show Suggested Answer

Suggested Answer: A

To structure the automated process to meet the given criteria, the following approach is recommended:

MuleSoft Composer Flow Triggers on Record Creation:

Use MuleSoft Composer to create a flow that is triggered when a new record is created in Salesforce. This is done by setting up a trigger event in MuleSoft Composer that listens for new record creation events in Salesforce.

Call the RPA Process:

Once the flow is triggered, it should call the pre-existing RPA process. MuleSoft Composer can invoke MuleSoft RPA bots, and you can pass the necessary data from the Salesforce record to the RPA process.

The RPA process will include the User Task for data integrity purposes.

Use the RPA Process Output to Create a Record in NetSuite:

After the RPA process completes, the MuleSoft Composer flow can capture the output from the RPA process.

The same MuleSoft Composer flow will then use this output to create a record in NetSuite, ensuring a seamless data transfer and process automation.

MuleSoft Composer Documentation

MuleSoft RPA Documentation

by Lonny at Aug 08, 2024, 07:23 AM

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Justine

9 months ago

That's a valid point, Junita. Both options C and D have their merits. It ultimately depends on the specific requirements and capabilities of the organization.

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Junita

10 months ago

I prefer option D because it involves Salesforce triggering the process and then using MuleSoft Composer for the rest. It seems more organized to me.

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Mammie

10 months ago

I agree with Justine. Using MuleSoft Composer for both steps ensures a seamless integration and efficient automation process.

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Nakisha

10 months ago

As a wise man once said, 'Keep it simple, stupid.' Option C checks all the boxes and looks the most straightforward to implement. Plus, it'll be easy to debug if something goes wrong.

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Corrinne

9 months ago

Yeah, simplicity is key. Option C makes the most sense for this hyperautomation solution.

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Melynda

9 months ago

I think option C is the way to go as well. It's important to keep things straightforward for easier troubleshooting.

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Thurman

10 months ago

I agree, option C seems like the best choice. It keeps the process simple and easy to follow.

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10 months ago

Well, this is an interesting one! Option B looks good, but I'm a bit worried about the potential performance impact of having a single Salesforce flow handling both the RPA call and the NetSuite record creation.

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My

10 months ago

Maybe we should consider Option C instead, with separate MuleSoft Composer flows for each step to improve performance.

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Adell

10 months ago

Option B does seem like a good choice, but I see your point about the performance impact.

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Rashad

10 months ago

I prefer option D because it involves Salesforce triggering the process and then using MuleSoft Composer for the rest. It seems more streamlined to me.

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11 months ago

Option C seems the most straightforward approach. Separating the Salesforce flow and the MuleSoft flow makes the process more modular and easier to maintain.

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