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Salesforce Exam Salesforce-AI-Associate Topic 2 Question 5 Discussion

Actual exam question for Salesforce's Salesforce Certified AI Associate exam
Question #: 5
Topic #: 2
[All Salesforce Certified AI Associate Questions]

A sales manager wants to improve their processes using AI in Salesforce?

Which application of AI would be most beneficial?

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Suggested Answer: A

''Lead scoring and opportunity forecasting are applications of AI that would be most beneficial for a sales manager who wants to improve their processes using AI in Salesforce. Lead scoring can help prioritize leads based on their likelihood to convert, while opportunity forecasting can help predict future sales or revenue based on historical data and trends. These applications of AI can help optimize sales processes by providing insights and recommendations that can increase sales efficiency and effectiveness.''


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