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Salesforce Exam Salesforce AI Associate Topic 2 Question 10 Discussion

Actual exam question for Salesforce's Salesforce AI Associate exam
Question #: 10
Topic #: 2
[All Salesforce AI Associate Questions]

What can bias in AI algorithms in CRM lead to?

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Suggested Answer: B

''A potential outcome of using poor-quality data in AI applications is that AI models may produce biased or erroneous results. Poor-quality data means that the data is inaccurate, incomplete, inconsistent, irrelevant, or outdated for the AI task. Poor-quality data can affect the performance and reliability of AI models, as they may not have enough or correct information to learn from or make accurate predictions. Poor-quality data can also introduce or exacerbate biases or errors in AI models, such as human bias, societal bias, confirmation bias, or overfitting or underfitting.''


by Ernie at Dec 26, 2023, 01:08 PM

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Daron
2 months ago
I wonder if the AI algorithms will start discriminating against people with weird names. Better change my name to something more 'normal' before taking the exam!
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Leonida
6 days ago
B) Advertising cost increases
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Tawna
10 days ago
I don't think changing your name is necessary, AI algorithms should be designed to avoid discrimination.
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Dorian
15 days ago
C) Ethical challenges in CRM systems
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Lavelle
1 months ago
A) Personalization and target marketing changes
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Richelle
2 months ago
I think bias in AI algorithms can also result in personalization and target marketing changes.
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Maile
2 months ago
I agree with Alethea, bias in AI algorithms can definitely lead to ethical challenges in CRM systems.
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Alethea
2 months ago
Bias in AI algorithms in CRM can lead to ethical challenges in CRM systems.
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Miss
2 months ago
Ethical challenges? More like ethical minefield! This is why we can't just let the machines run wild. They need a firm leash and a lot of oversight.
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Brianne
1 months ago
C) Ethical challenges in CRM systems
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Dorsey
1 months ago
A) Personalization and target marketing changes
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Jade
1 months ago
C) Ethical challenges in CRM systems
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Joanne
2 months ago
A) Personalization and target marketing changes
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Timothy
2 months ago
But wouldn't bias also affect personalization and target marketing changes?
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Alica
2 months ago
Hmm, I'm not sure if the other options are completely off-base. Bias could potentially impact personalization and ad costs as well. But ethical issues are definitely the most concerning.
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Annett
15 days ago
I agree, ethical challenges are definitely the most concerning aspect of bias in AI algorithms.
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Elvis
18 days ago
C) Ethical challenges in CRM systems
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Kris
1 months ago
B) Advertising cost increases
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Blondell
2 months ago
A) Personalization and target marketing changes
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Raul
2 months ago
I think option C is the correct answer. Bias in AI can result in unfair or discriminatory practices, which is a major concern for CRM.
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Loreta
2 months ago
Bias in AI algorithms can definitely lead to ethical challenges in CRM systems. We need to be really careful about how these algorithms are designed and implemented.
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Darrin
2 months ago
I agree with Hoa. Bias in AI algorithms can result in unfair treatment of certain groups.
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Hoa
2 months ago
Bias in AI algorithms in CRM can lead to ethical challenges in CRM systems.
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