The admin at Universal Containers receives a report from a user that checking the Contracted box on an Opportunity with a single Product fails to result in a Contract.
What are two possible reasons a Contract is unable to be created?
Choose 2 answers
Issue:
Contract creation fails when the Contracted checkbox is checked on an Opportunity.
Possible Causes:
A: If the Subscription Conversion Behavior is set to None, the product is not converted into a Subscription, preventing the Contract from being created.
B: The Opportunity requires a Primary Quote to generate a Contract, as the Contract details are derived from the Quote.
Why Other Options Are Incorrect:
C: If the Subscription Pricing field is blank, the product is treated as non-subscription but does not prevent Contract creation.
D: Products with Subscription Pricing = One-time are not converted to Subscriptions, but they do not block Contract creation.
Salesforce CPQ Reference:
Contract creation requirements and behaviors are documented under CPQ Subscription Management Guidelines .
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